Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,738 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,738 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Not my fav all 4 flavours but still good and gives choice I need”

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Posted 2 days ago

“Great accessories for cleaning and good quality glass, even better customer service”

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Posted 3 days ago

“Love Waterdrop, love the brand. Wish the UK store would actually appear on the social channels other than just the Mainland European stores.”

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Posted 1 week ago

“When you have a problem customer service come back to you really quick, and things are quickly resolved.”

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Posted 2 weeks ago

“After finally receiving an order, I can say my persistence has paid off. Great tasting water is bow mine”

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Posted 2 weeks ago

“I love the concept of Waterdrop. Quick and safe delivery. I drink a lot of water and let's be honest, plain water get really boring real quick. Enter the Waterdrop flavours.”

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Posted 1 month ago

“So far every item we've purchased from waterdrop UK has been awesome. Great quality items but if you're buying them for a gift etc, it usualy takes a week for them to arrive so keep that in mind. But they've always arrive safely. Can't comment on the cubes as we don't buy them.”

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Posted 1 month ago

“So glad I found Waterdrop, it helps me drink water regularly”

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Posted 1 month ago

“Taste is good and bottles and mugs are good quality although a little bit pricey”

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Posted 2 months ago

“I had a problem with my delivery but it was positively resolved, so that is fair.”

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Posted 2 months ago

“Love the Apple, even though alwsys have issues peeling the seals off, get there in the end. But all are very fiddly to open.”

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Posted 2 months ago

“They are quite nice but not my taste. I am going to try the Cola,Apple and frosted Lime.”

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Posted 2 months ago

“I really like water drop. I have now purchased 3 carafes, 4 water bottles and more. I do love the design of the glass bottles but the functionality of the steel ones are mostly better. In interchangeable lids are genius.”

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Posted 3 months ago

“Great product on the whole. Some batches, of the same flavour, seem to have an inconsistency of flavour. Some at really well flavoured and some are quite weak. Also some are easy to open where others need hacking out with a knife.”

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Posted 3 months ago

“Lovely bottles and some nice flavours but getting too expensive in cost of living crisis”

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Posted 3 months ago

“I've not ordered in years but felt the new pink lemonade flavour calling me back! No issues with my order. A little sad to see the high delivery price on orders under a certain amount, nearly £6!”

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Posted 3 months ago

“Ok, but not one of my favourites, wouldn’t rush to buy them again.”

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Posted 3 months ago

“The flavours really help me drink more water and they taste better than the squash I used to drink”

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Posted 3 months ago

“Tried a few different flavours now, love the grapefruit flavour. Husband loves the cherry. Find then refreshing and much better than other brands. The only one we are not so keen on is the iced lime. Really handy to take out with you so that you don't have to drink cordial in bars and restaurants.”

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Posted 3 months ago

“Love the flavors I chose - lemon, ice tea lemon and Youth and the convenience of the packeted tablets - I can take them anywhere. I had delivery issue but was sorted out and I was compensated - well done waterdrop - excellent PR”

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Posted 3 months ago

Waterdrop UK is rated 4.7 based on 4,738 reviews