Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.70

4.7 Rating 4,818 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,818 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I'm a big fan of Waterdrop - love their drinks. I wish they would stop closing down there London stores and set up a permanent residence somewhere like Westfield White City - there's also no love to the UK on the Waterdrop socials :( Love the products, just wish they cared about the UK more.”

Helpful Report

Posted 1 week ago

“As an autistic adult, I hate the taste of water, and really struggle with self-care tasks that can be perceived as demands, such as: one must keep hydrated. Soft drinks are expensive, and so many are owned by evil genocide-supporting companies, so these tiny cubes that allow me to make my own drinks at home were a very welcome discovery. There are some flavours I love, some I like, and others I don't care for as much, but that is to be expected I think. Lemon-Lime/Frosted Lime is my absolute favourite!”

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Posted 1 week ago

“So far ok - wish the orange cola was in the pack No a great water drinker but getting there now .”

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Posted 1 month ago

“Love the ease of use. Flavours are really great if you get the right ones”

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Posted 2 months ago

“A lot of great flavours - some still need working on whilst others are excellent as they are.”

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Posted 2 months ago

“I lv the new edition pink lemonade it’s tastes amazing I will definitely reorder it again”

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Posted 2 months ago

“Not my fav all 4 flavours but still good and gives choice I need”

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Posted 3 months ago

“Great accessories for cleaning and good quality glass, even better customer service”

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Posted 3 months ago

“Love Waterdrop, love the brand. Wish the UK store would actually appear on the social channels other than just the Mainland European stores.”

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Posted 3 months ago

“When you have a problem customer service come back to you really quick, and things are quickly resolved.”

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Posted 3 months ago

“After finally receiving an order, I can say my persistence has paid off. Great tasting water is bow mine”

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Posted 3 months ago

“I love the concept of Waterdrop. Quick and safe delivery. I drink a lot of water and let's be honest, plain water get really boring real quick. Enter the Waterdrop flavours.”

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Posted 4 months ago

“So far every item we've purchased from waterdrop UK has been awesome. Great quality items but if you're buying them for a gift etc, it usualy takes a week for them to arrive so keep that in mind. But they've always arrive safely. Can't comment on the cubes as we don't buy them.”

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Posted 4 months ago

“So glad I found Waterdrop, it helps me drink water regularly”

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Posted 4 months ago

“Taste is good and bottles and mugs are good quality although a little bit pricey”

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Posted 5 months ago

“I had a problem with my delivery but it was positively resolved, so that is fair.”

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Posted 5 months ago

“Love the Apple, even though alwsys have issues peeling the seals off, get there in the end. But all are very fiddly to open.”

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Posted 5 months ago

“They are quite nice but not my taste. I am going to try the Cola,Apple and frosted Lime.”

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Posted 5 months ago

“I really like water drop. I have now purchased 3 carafes, 4 water bottles and more. I do love the design of the glass bottles but the functionality of the steel ones are mostly better. In interchangeable lids are genius.”

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Posted 6 months ago

“Great product on the whole. Some batches, of the same flavour, seem to have an inconsistency of flavour. Some at really well flavoured and some are quite weak. Also some are easy to open where others need hacking out with a knife.”

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Posted 6 months ago

Waterdrop UK is rated 4.7 based on 4,818 reviews