Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,779 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,779 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

Write Your review

Tell us how Waterdrop UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Love the ease of use. Flavours are really great if you get the right ones”

Helpful Report

Posted 2 weeks ago

“A lot of great flavours - some still need working on whilst others are excellent as they are.”

Helpful Report

Posted 2 weeks ago

“I lv the new edition pink lemonade it’s tastes amazing I will definitely reorder it again”

Helpful Report

Posted 3 weeks ago

“Not my fav all 4 flavours but still good and gives choice I need”

Helpful Report

Posted 1 month ago

“Great accessories for cleaning and good quality glass, even better customer service”

Helpful Report

Posted 1 month ago

“Love Waterdrop, love the brand. Wish the UK store would actually appear on the social channels other than just the Mainland European stores.”

Helpful Report

Posted 1 month ago

“When you have a problem customer service come back to you really quick, and things are quickly resolved.”

Helpful Report

Posted 2 months ago

“After finally receiving an order, I can say my persistence has paid off. Great tasting water is bow mine”

Helpful Report

Posted 2 months ago

“I love the concept of Waterdrop. Quick and safe delivery. I drink a lot of water and let's be honest, plain water get really boring real quick. Enter the Waterdrop flavours.”

Helpful Report

Posted 2 months ago

“So far every item we've purchased from waterdrop UK has been awesome. Great quality items but if you're buying them for a gift etc, it usualy takes a week for them to arrive so keep that in mind. But they've always arrive safely. Can't comment on the cubes as we don't buy them.”

Helpful Report

Posted 3 months ago

“So glad I found Waterdrop, it helps me drink water regularly”

Helpful Report

Posted 3 months ago

“Taste is good and bottles and mugs are good quality although a little bit pricey”

Helpful Report

Posted 3 months ago

“I had a problem with my delivery but it was positively resolved, so that is fair.”

Helpful Report

Posted 3 months ago

“Love the Apple, even though alwsys have issues peeling the seals off, get there in the end. But all are very fiddly to open.”

Helpful Report

Posted 4 months ago

“They are quite nice but not my taste. I am going to try the Cola,Apple and frosted Lime.”

Helpful Report

Posted 4 months ago

“I really like water drop. I have now purchased 3 carafes, 4 water bottles and more. I do love the design of the glass bottles but the functionality of the steel ones are mostly better. In interchangeable lids are genius.”

Helpful Report

Posted 4 months ago

“Great product on the whole. Some batches, of the same flavour, seem to have an inconsistency of flavour. Some at really well flavoured and some are quite weak. Also some are easy to open where others need hacking out with a knife.”

Helpful Report

Posted 4 months ago

“Lovely bottles and some nice flavours but getting too expensive in cost of living crisis”

Helpful Report

Posted 5 months ago

“I've not ordered in years but felt the new pink lemonade flavour calling me back! No issues with my order. A little sad to see the high delivery price on orders under a certain amount, nearly £6!”

Helpful Report

Posted 5 months ago

“Ok, but not one of my favourites, wouldn’t rush to buy them again.”

Helpful Report

Posted 5 months ago

Waterdrop UK is rated 4.7 based on 4,779 reviews