“My reason for buying waterdrop was the Lucy smart cap and they seem to be dropping it. Also, they have no stores in the UK and any pop ups are located in the same area.”
“The product is very good well presented and loved all the cubes . The delivery service is chronic. And unacceptable , takes over a week and then expected to stay for ; hours for delivery archaic and unacceptable hence the three star rating .I will not order again until this gets resolved”
“Lovely tasting product. Delivery does take a while though. I also received a different flavour to what I ordered (I am guessing it was because it's out of stock but I never got told that was the reason)”
“I have been getting Waterdrop for more than a year and enjoy the flavour and the added electrolytes provided. However, the new Frosted Lime flavour is surprising too sweet and rather too synthetic tasting.”
“The package are somewhat difficult to open due to my arthritic fingers I like the blueberry the shiro is ok for a little does of extra energy but not keen on the lemon & lime but is there an easier way to open those individually wrapped plastic I ain’t that patient”
“Flavours seem to have changed and are not as nice as previous . The new berry boost is very nice though and the raspberry drop is tasty. I have however taken to decision to return most of my order . Cost £13.70 to return to Czech Republic! I have ordered a few more berry boost as I wanted to used my points. Have been a customer for over a year and am disappointed in the change”
“Having purchased the new Microenergy Mango set, I am a bit disappointed with the orange Allpurpose bottle. It looks like it will get scratch very easily and very quickly, it already has little marks on it when it arrived!! Not up to scratch as my other purchased bottle - scuse the pun!@
I've not yet tried the Mango cubes but hope they will be as tasty as the Berry one x”
“Firstly I like the product but I think each cube would be better if it was 50% bigger as I tend to use 2 at a time otherwise I tend to find its water with a hint of flavour and I feel they are quite expensive sorry it’s just my opinion”
“Unfortunately for the second time I didn’t receive all of the products I wanted I was given a flavours I didn’t want or like. I didn’t bother complaining about it because I wasn’t solved last time I may order 1 more time and if I don’t receive the products I order I won’t be getting anymore”
“Customer service isn't great takes ages to get a reply. Items take a long time to arrive. I'm unimpressed that they have just increased all the points needed to redeem items by 500 points per item!!”
“My last order was a bit disappointing, sited of the lemon and lime that I ordered, I received lime green coffee, not totally unpalatable, but not what I wanted. The raspberry elderflower arrived as crumbs, love the taste, but very difficult to get in the bottles I use.
This won't stop me ordering again, as really am enjoying the product”
“Didin't get blackcurrent got Blackcurrent Elderberry, Didn't get Raspberry got Raspberry Elderflower, Didn't get Peach got Peach Ginger. I hate ginger, wouldn't have ordered it if I had known I would get this. Wanted the plain straightforward flavours I ordered. No explanation given for the replacements. I like Waterdrop but it is not cheap, so I therefore I expect to get the flavours I ordered.”
