Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,738 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,738 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I love the flavours, I love how much more water I am drinking, and I love the pretty bottles. The deliveries are fast and the online ordering system is straightforward and easy to understand. The only downsides are that they are a bit pricey, and I would like more options to recycle the packaging for individual drops.”

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Posted 2 years ago

“Love their products”

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Posted 3 years ago

“Personally, I feel that these little flavour cubes are a nice idea. However, they are quite weak in flavouring water. So, I have to use extra cubes. Thereby, making this particular item quite expensive. I do understand that the flavour of things is very subjective. My pallet is perhaps not so refined as others. Once I add cubes to taste the flavoured drink becomes very nice. In adding extra cubes. I do mean that I add only an extra one or two if I'm drinking from a flask. Also, I can smell the rubber gasket when I am drinking straight from the glass Waterdrop bottle. Maybe a silicone gasket would be better. A replacement gasket could be offered for the Waterdrop community?”

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Posted 3 years ago

“Unfortunately I am unable to comment as my Lucy filter carafe feel out of the fridge a few days after I got them and I am unable to replace it at the moment”

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Posted 3 years ago

“Enjoyed most of the taster packs. Ordered 3 of my favourite ones and they arrived very quickly. However I don't think I will be ordering any more as I feel the postage is too expensive. This is a pity as I do like the product. I have arthritic hands and find the small containers very difficult to open.”

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Posted 3 years ago

“Very good quality glasses. Unfortunately I am disappointed this time around as I ordered 12 and the logo on n most of them was faded/scratched/not printed properly. Defects with all glasses received.”

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Posted 3 years ago

“A new gadget which works well, however it does not seal the bottle and it leaks even for slight tilt which is very annoying as I jad my stuff wet in my bag.”

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Posted 3 years ago

“It’s okay does not always record what I drink. Have to manually top up. Needs constant charging for very little use.”

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Posted 3 years ago

“Love the flavours, but really disappointed that the bottle smashed to smithereens first time it was knocked from the table, even though it was in its protective sleeve 😪”

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Posted 3 years ago

“Loved it! Subtle but floral taste and very pretty packaging”

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Posted 3 years ago

“After finally receiving my parcel( first one went missing) I have to say I am drinking more water but whether I stick to it or not remains to be seen as the flavours are not quite strong enough for me. The only one I really like is the Love one.”

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Posted 3 years ago

“. Love Waterdrop!”

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Posted 3 years ago

“Very good. Quick deliveries and a constant communication from team. Find I need to use 2 or 3 to give a good flavour. Enjoy some more than others but that’s trial and error”

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Posted 3 years ago

“The bottle and cover are pretty. The starter set I bought only had 3 drops per pack in, and I thought there would have been more for the price. They do taste nice, however feel they are quite expensive with the delivery costs of £5.95. I may order again but it would only be when free delivery offers are on. Postage to the UK took a long time ( 10 days in total)”

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Posted 3 years ago

“Disappointed with the delivery service! This is a great product and I have increased my fluid intake - but, sadly i didn’t receive my order! this leaves me nervous to attempt another order. I was offered a voucher if I re order….”

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Posted 3 years ago

“great drinks, accessories hit and miss”

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Posted 3 years ago

“To be honest I have only tried 2 flavours and awaiting my others but so far it's good, it got me drinking more water before I became ill and now I just don't even track my liquid intake on the app.”

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Posted 3 years ago

“I love the bottles however I feel they're quite over priced”

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Posted 3 years ago

“good idea and great for office”

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Posted 3 years ago

“Overall the orders I received are great but a double order of waterdrop drinks were missing within the box.”

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Posted 3 years ago

Waterdrop UK is rated 4.7 based on 4,738 reviews