Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.70

4.7 Rating 4,593 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,593 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5

Write Your review

Tell us how Waterdrop UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Waterdrop UK 5 star review on 10th August 2023

Yuliya

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Enjoyed most of the taster packs. Ordered 3 of my favourite ones and they arrived very quickly. However I don't think I will be ordering any more as I feel the postage is too expensive. This is a pity as I do like the product. I have arthritic hands and find the small containers very difficult to open.”

Helpful Report

Posted 2 years ago

“Very good quality glasses. Unfortunately I am disappointed this time around as I ordered 12 and the logo on n most of them was faded/scratched/not printed properly. Defects with all glasses received.”

Helpful Report

Posted 2 years ago

“A new gadget which works well, however it does not seal the bottle and it leaks even for slight tilt which is very annoying as I jad my stuff wet in my bag.”

Helpful Report

Posted 2 years ago

“It’s okay does not always record what I drink. Have to manually top up. Needs constant charging for very little use.”

Helpful Report

Posted 2 years ago

“Love the flavours, but really disappointed that the bottle smashed to smithereens first time it was knocked from the table, even though it was in its protective sleeve 😪”

Helpful Report

Posted 2 years ago

“Loved it! Subtle but floral taste and very pretty packaging”

Helpful Report

Posted 2 years ago

“After finally receiving my parcel( first one went missing) I have to say I am drinking more water but whether I stick to it or not remains to be seen as the flavours are not quite strong enough for me. The only one I really like is the Love one.”

Helpful Report

Posted 2 years ago

“. Love Waterdrop!”

Helpful Report

Posted 3 years ago

“Very good. Quick deliveries and a constant communication from team. Find I need to use 2 or 3 to give a good flavour. Enjoy some more than others but that’s trial and error”

Helpful Report

Posted 3 years ago

“The bottle and cover are pretty. The starter set I bought only had 3 drops per pack in, and I thought there would have been more for the price. They do taste nice, however feel they are quite expensive with the delivery costs of £5.95. I may order again but it would only be when free delivery offers are on. Postage to the UK took a long time ( 10 days in total)”

Helpful Report

Posted 3 years ago

“Disappointed with the delivery service! This is a great product and I have increased my fluid intake - but, sadly i didn’t receive my order! this leaves me nervous to attempt another order. I was offered a voucher if I re order….”

Helpful Report

Posted 3 years ago

“great drinks, accessories hit and miss”

Helpful Report

Posted 3 years ago

“To be honest I have only tried 2 flavours and awaiting my others but so far it's good, it got me drinking more water before I became ill and now I just don't even track my liquid intake on the app.”

Helpful Report

Posted 3 years ago

“I love the bottles however I feel they're quite over priced”

Helpful Report

Posted 3 years ago

“good idea and great for office”

Helpful Report

Posted 3 years ago

“Overall the orders I received are great but a double order of waterdrop drinks were missing within the box.”

Helpful Report

Posted 3 years ago

“Unfortunately I cannot review the products you listed, due to parcel not being delivered and order having to be refunded. Items now out of stock for second attempt order, so had to order different ones :(”

Helpful Report

Posted 3 years ago

“I love the waterdrops. However I never got the free bag if I spent over £60. I contacted customer services who said you did not add free bag at checkout. Sorry nothing else we can do fot you. Disappointed after the amount I spent.”

Helpful Report

Posted 3 years ago

“I really love the product, I just feel that the customer service could use a little work, I made an order which was never delivered to me, it took several months to get a refund, I did ask for the products just to be sent again to me and they refused, they did give me £5 off my next order but it wasn't about the money, I just wanted the products I had ordered without the hassle”

Helpful Report

Posted 3 years ago

“Product is excellent, I was very happy & placed 2nd order. Delivery is painfully slow on both occasions & really puts me off ordering again. 😒”

Helpful Report

Posted 3 years ago

Waterdrop UK is rated 4.7 based on 4,593 reviews