Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.73

4.7 Rating 3,995 Reviews

94 %

of reviewers recommend Waterdrop UK

4.7

Based on 3,995 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 5 star review on 10th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great variety, delicious drinks and easy to use”

Helpful Report

Posted 10 hours ago

“Water drops are good and like the variety of flavours so I know what I’m going to get next time. Got the pink cup with my points so was free (which was great!!). Cup is a lovely colour and keeps things warm - however. It’s annoying that you have to get the lid separately. So my cup can only keep things warm for a limited time due to no lid (which is £8.90, when the cup itself is £11.90!!) so I think they should be sold together as the only option as it makes sense.”

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Posted 10 hours ago

“Great product! My boyfriend and I are absolutely obsessed”

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Posted 1 day ago

“I love the waterdrop flavours. They really perk up keeping my hydration. I easily drink 1.2 litres of waterdrop flavoured water. The termo tumblers with lids are gorgeous and very easy to drink from.”

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Posted 1 day ago

“Th best drink ever! No sugar but have different flavours and its iced tea!”

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Posted 1 day ago

“Delivery service not great. But waterdrop products are very good 😊”

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Posted 4 days ago

“Excellent product, service and delivery”

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Posted 4 days ago

“Fantastic product but could be improved but larger packs of 4 or 6”

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Posted 5 days ago

“Just love the flavours you guys create, very moreish. Equally the waterbottle is very light, handy and feels like it keeps your drink cold for longer. Easy to clean and refill”

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Posted 5 days ago

“Simply perfect x ❤️ love the bottle and the outer cover!! very stylish”

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Posted 5 days ago

“Honestly what can I say. I've had a number of deliveries with waterdrop and from start to finish they have been amazing. I even mentioned that my first delivery box was a little too big and a waste of packaging. They adjusted with my next delivery, wow a company that actually listens. I could not recommend them enough, fantastic product, amazing company and even if they are a little behind they actually communicate. Keep up the fantastic work waterdrop you are doing right by your customers both with your product and customer service. I will continue recommending you to my friends and family.”

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Posted 5 days ago

“I have really enjoyed all flavours of cubes I have bought and the fact that they are sugar free are a boost.”

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Posted 6 days ago

“Great company, quick delivery times, excellent products”

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Posted 1 week ago

“Just amazed at the quality of the product. I love the designs but the taste of everything I've had so far is amazing. Natural taste.”

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Posted 1 week ago

“Waterdrop UK delivers a great product with lively advertising, exciting new products (always with tantalising discounts) and great customer service.”

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Posted 1 week ago

“Great quality - great designs. The products have all been really high quality and well thought through, and the delivery and purchase process was seamless”

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Posted 1 week ago

“Have always enjoyed Waterdrop! However, my last order, the blueberry waterdrop microlyte came powdered. I’m very sad with this.”

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Posted 1 week ago

“The toddler bottles leak so bad. Terrible customer service. Waste of money”

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Posted 1 week ago

“Great service and the quality of the products are fantastic. The flavours are all really nice and taste great 😀 it’s impossible to choose a favourite.”

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Posted 1 week ago

“Love waterdrop, so many flavours to choose from! Doesn’t ever get boring! The only thing for me is that they are a little expensive”

Helpful Report

Posted 1 week ago

Waterdrop UK is rated 4.7 based on 3,995 reviews