Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,780 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,780 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

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English

“Waterdrop is fairly easy to deal with. Still can not get my smart drink cap to work and updates don't seem to do much. A lot of trouble to try and sort, so remains unused. On the plus side, there is so much choice of flavoirs and big decisions over which one to use every time I make up a bottle.2”

Helpful Report

Posted 1 month ago

“Refreshing flavour - one of our favourites. Nice balance between sweet and tart. Full of flavour - I actually sometimes make up a bigger jug with just one drop.”

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Posted 1 month ago

“The bottle is well worth the money, keeps everything so cold. The apple is amazing, I hope they keep it once the limited edition period ends. The cola is nice but not my favourite, also got a free raspberry ice tea which is refreshing”

Helpful Report

Posted 1 month ago

“Im not the best at drinking water, never have been, but now wow I drink around 3 litres of water a day! Love all the flavours, so far haven't found a single one i didnt love. My children all love the favours too. Big hit with our family.”

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Posted 1 month ago

“Great delivery and the drink is excellent!”

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Posted 1 month ago

“Having had a various amount of steel straws, I think this is one of the better ones. I like how it comes with a cleaning kit.”

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Posted 1 month ago

“When you have a problem customer service come back to you really quick, and things are quickly resolved.”

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Posted 2 months ago

“Excellent product. Love the bottle cover to reduce risk of breakage. Dink an extra litre every day”

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Posted 2 months ago

“I'm so glad I discovered Waterdrop! I can honestly say I haven't bought (or drunk!) any other soft drinks (including cordials or other "water flavourings"! Waterdrop provide excellent customer service, speedy courier delivery, and the Rewards programme is excellent (and a great incentive to keep using the excellent flavours). I've bought a couple of drinks containers from Waterdrop and I'm truly impressed with the quality.”

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Posted 2 months ago

“Excellent products and free goods for points”

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Posted 2 months ago

“Excellent product”

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Posted 2 months ago

“After finally receiving an order, I can say my persistence has paid off. Great tasting water is bow mine”

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Posted 2 months ago

“Great quality products. I've been a loyal customer for a few years now and can confidently say there's nothing like this company out there! Lovely flavoured cubes and brilliant quality bottles!”

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Posted 2 months ago

“All round excellent company helping to hydrate everyone”

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Posted 2 months ago

“The raspberry flavour I had included in my latest order is lovely! So nice in fact that I finished them up before even opened any others”

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Posted 2 months ago

“Waterdrops make drinking so delicious can't fault them.”

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Posted 2 months ago

“Great tasting flavours with the exception of one or two that's just not for me, helped me to give up on fizzy drinks which I lived on. Amazing will definitely continue with trying all flavours”

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Posted 2 months ago

“Great taste I would highly recommend”

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Posted 2 months ago

“Always delivered quickly and well packaged.”

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Posted 2 months ago

“Delicious flavours, love the Cola. Easy to use site, regular updates on the status of your order, delivered with care.”

Helpful Report

Posted 2 months ago

Waterdrop UK is rated 4.7 based on 4,780 reviews