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Waterdrop UK Reviews

4.7 Rating 3,995 Reviews

94 %

of reviewers recommend Waterdrop UK

Company Reviews

Product Reviews

4.7

Based on 3,995 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 5 star review on 10th August 2023

Waterdrop UK 5 star review on 10th August 2023

Waterdrop UK 5 star review on 3rd November 2022

Waterdrop UK 5 star review on 2nd November 2022

Waterdrop UK 5 star review on 2nd November 2022

Waterdrop UK 5 star review on 5th October 2022

Waterdrop UK 5 star review on 21st March 2022

28

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm so glad Snow is to become a regular flavour! It's my absolute favourite, I no longer need to hoard it over Christmas time! The only thing I could fault Waterdrop for in general, is that the plastic films don't peel easily off the pods and I am often having to use my nails to get enough off to release the pod.”

Posted 1 month ago

“All seems very good at the moment after the first couple of uses and good flavour too.”

Posted 1 month ago

“Love love love my Waterdrop throughout the day. The flavour is amazing. Snow and Shiro are my favourites currently. I now have my second Lucy filter too. Would not be without it X🥰”

Posted 1 month ago

“Not sure on everyone else but I just empty my capsules into a large container , and then it’s pot luck on what I have that day”

Posted 1 month ago

“Absolutely love the flavour”

Posted 1 month ago

“I really like the products from waterdrop UK. I feel water has been given a new meaning in my life. The water filter I brought makes the water taste so much better than straight from the tap, it's lost the bitter metallic taste it used to have. The flavour cubes are lovely, I haven't found one I don't like yet. I have also recently tried the hot drinks which are delicious, I love the mint one especially. All the products I have are great and help me remember to drink more water.”

Posted 1 month ago

“The flavours are amazing and I’m now drinking so much more water . I also love the fact that if you spend a certain amount of money you receive not only discounts but free gifts . The offer of a free gift with a certain amount spent encourages me to order.”

Posted 1 month ago

“I love my little stash of micro drinks, and my husband really likes the microlyte drinks. We are super happy with our order, as always!”

Posted 1 month ago

“Love the products”

Posted 1 month ago

“Love the hydration cubes! But the customer service needs a lot of work! Also if something is out of stock after purchasing; they don’t inform you at all and when enquiring you get a single response and the wait time is from 2 days to over a week so needs a lot of work. Love the products but the company has more improvements to do hence the 3/5 stars.”

Posted 1 month ago

“A really fab water bottle and flavour pods. Loved the bottle designs and had real trouble choosing just one! So I will probably be back for more. Beautiful flavours that, as a diabetic I can enjoy without worrying about my blood sugers. Can't wait to try out all the others. It would have been 5 stars if the pods were prices a little bit more competitively - but I'm really nitpicking here as I understand they are infused with all sorts of vitamens and good stuff! I've already subscribed so hopefully might pick up on some good deals by doing that. Brilliant products all around!”

Posted 1 month ago

“Lovely bottle and the flavoured cubes are all delicious. I did have a problem with the water bottle and it arrived with a broken lid. I called up and the handler agreed to dispatch a new one that arrived within a few days. Very good service”

Posted 1 month ago

“Loving these little cubes of brilliance. Working my way through the different flavours. Haven’t found a one I don’t like yet.”

Posted 2 months ago

“Love Waterdrop...i drink so much more water now than I ever did before. Great flavours and such a great choice.”

Posted 2 months ago

“All products are amazing is second time I order after some years”

Posted 2 months ago

“Fantastic flavours, encourages me to drink more water every day.”

Posted 2 months ago

“The bottle is 10/10 but Flavours are flavourless! Very bland tastes 0.5/10”

Posted 2 months ago

“lovely products, nicely wrapped, very pleased. Great customer service when have questions”

Posted 2 months ago

“Over the moon with all the flavours I brought. But especially love the Berry one.”

Posted 2 months ago

“I love these! I’ve tried lots of different ones but Love is my favourite. Can highly recommend.”

Posted 2 months ago

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Waterdrop UK is rated 4.7 based on 3,995 reviews