Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.70

4.7 Rating 4,818 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,818 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

Write Your review

Tell us how Waterdrop UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I’ve been using Waterdrop for a while now, and I can honestly say this brand has completely changed the way I drink water. I used to struggle to drink enough throughout the day, but since discovering Waterdrop, everything has changed. The flavours make my drinks taste so refreshing that I now look forward to drinking more water every single day. My absolute favourites are Turbo and Mango Boost – they’re full of flavour, give me a great boost, and never feel artificial or too sweet. I really hope Waterdrop continues making these because they’ve become part of my daily routine. The brand itself is top quality: great products, great design, and a genuinely innovative idea that helps people stay hydrated in a healthier, more enjoyable way. Highly recommended to anyone who wants to drink more water without the usual sugary alternatives. Waterdrop has definitely earned a loyal customer in me! 💧✨”

Helpful Report

Posted 4 weeks ago

“Great way to making drinking water more enjoyable. A little pricey but worth it. The glass bottles are sturdy, nice to hold, and easy to clean.”

Helpful Report

Posted 4 weeks ago

“It's great taste.”

Helpful Report

Posted 1 month ago

“A very nice taste of cola with a hint of orange. Very refreshing when chilled.”

Helpful Report

Posted 1 month ago

“Loving the new orange and cola!”

Helpful Report

Posted 1 month ago

“These have totally transformed my water intake.”

Helpful Report

Posted 1 month ago

“Great product. Really poor customer service. I changed my delivery address on a subscription but they failed to send it to the right place which appreciate these things happen. The frustration is that customer service have now spent the best part of 2 weeks giving me the same reply so unable to sort it at all”

Helpful Report

Posted 1 month ago

“All wonderful flavours, the new apple is perfect”

Helpful Report

Posted 1 month ago

“My secret affair… unfortunately I need to drink lots of water to counteract my medication… however I really don’t like water on its own. Waterdrop is the only way o can drink about 5 litres a day and knowing the bottle size in ml helps me to stay on track throughout the day… bottles are great colours and work really well. Love the sleeve - it’s saved my bottle a few times when I accidentally dropped it! And the flavours of Waterdrop are amazing…there is not a flavour I don’t like!!”

Helpful Report

Posted 1 month ago

“With one cube there not much of flavour so I have to use two cubes”

Helpful Report

Posted 1 month ago

“Fantastic flavours. So easy to use. I've given up my previous heavy reliance on a global drinks brand.”

Helpful Report

Posted 1 month ago

“So far ok - wish the orange cola was in the pack No a great water drinker but getting there now .”

Helpful Report

Posted 1 month ago

“Smells better than it tastes. Sickly taste didn’t like it.”

Helpful Report

Posted 1 month ago

“I tried waterdrop several years ago, and I have to say I wasn't a fan of the flavours. I tried again around a year ago, and I have to say I do love the flavours now and have become a regular!”

Helpful Report

Posted 1 month ago

“It didn’t arrive. Looks like the order was cancelled on the water ship side with zero communication.”

Helpful Report

Posted 1 month ago

“My reason for buying waterdrop was the Lucy smart cap and they seem to be dropping it. Also, they have no stores in the UK and any pop ups are located in the same area.”

Helpful Report

Posted 1 month ago

“Really love the concept here and the drinks are great. Customer service always brilliant too.”

Helpful Report

Posted 1 month ago

“Yummy and so refreshing”

Helpful Report

Posted 1 month ago

“The taste of the water blows my mind i highly recommend them.”

Helpful Report

Posted 1 month ago

“Always easy and great to deal with”

Helpful Report

Posted 1 month ago

Waterdrop UK is rated 4.7 based on 4,818 reviews