Waterdrop UK Reviews

4.7 Rating 4,027 Reviews
94 %
of reviewers recommend Waterdrop UK
4.7
Based on 4,027 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.7 out of 5
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Love the concept of waterdrop. It encourages me to drink more water as I enjoy the flavours and there’s such a good selection available. My only criticism is that the electrolyte range could be better.
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Posted 1 year ago
Prompt delivery with ethical packaging.
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Posted 1 year ago
Like the flavours shake the defence one has been stopped. Quick delivery and I enjoy using the glass bottle
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Posted 1 year ago
So far, the flavours are a game changer as I am def drinking more water!
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Posted 1 year ago
Waterdrop as a company have met all expectations to date. Order process was simple and deliver fast and hassle free. I have now placed a few orders and feel many more will be placed in the coming weeks and months. Hope the high standard is maintained
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Posted 1 year ago
Very prompt delivery. Like that packaging is all recyclable
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Posted 1 year ago
Good products, just wish the cubes were stronger tasting
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Posted 1 year ago
High quality water bottle for a reasonable price. Love the colour, matte finish, and bamboo cap. Only caution is for returns, you have to create and pay for your own shipping label.
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Posted 1 year ago
i love the drinks but communication can be difficult and i dont know how much longer i can continue to financially support a company that doesnt treat ALL of its customers equally by creating a mail in system so we can return our spent pods to create new pods so we can buy more drinks a proper closed loop system
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Posted 1 year ago
Convenient range of alternatives to buying drinks from the shop or just plain water which heats to room temperature quickly. A strength of flavour indicator would be helpful as some flavours have such a light taste so you want to add extra. Where as some have very strong flavour
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Posted 1 year ago
love it, was very impressed
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Posted 1 year ago
Great products, just a bit expensive
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Posted 1 year ago
I really love the new flavours I received.
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Posted 1 year ago
I was really happy with the product. I love the idea of not having to carry around liquids to have a squash drink. The drink was very weak when mixed with 600ml water but I guess everyone has different preference! It does seem like a lot of plastic packaging though. Some of the drinks do leave grit in the bottom of the glass I am not sure how much I would buy again just because of the cost.
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Posted 1 year ago
Excellent choice of flavours, personal favourites being the Golden Assam & Vibe. Has certainly got me drinking more water. Would definitely recommend.
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Posted 1 year ago
LOVE Waterdrop! Love the flavours and products. I'd just love for there to be more stores in London so I can buy in person and test out flavours.
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Posted 1 year ago
After long deliberation, I decided to purchase the starter kit and loved it. I was drink more water then before. I bought different flavours even before my starter kit ran out but my next purchase would be micro teas for the winter months. All in all I would definitely recommend waterdrop to my friends
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Posted 1 year ago
Nice change from pure water!
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Posted 1 year ago
Like the products. Unfortunately one of the products was sent incorrectly but the customer service was helpful and resolved my issue quickly. I wish they had a wider range of flavours.
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Posted 1 year ago
Good products and customer service
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Posted 1 year ago
Waterdrop UK is rated 4.7 based on 4,027 reviews