Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.70

4.7 Rating 4,593 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,593 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5

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Waterdrop UK 5 star review on 26th September 2024

Dyl W

Waterdrop UK 5 star review on 10th August 2023

Yuliya

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Think the Cika flavour is my favourite so far!”

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Posted 2 months ago

“Tasty products and fast delivery.”

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Posted 3 months ago

“I loved the taste of the new booster set the mango stood out more”

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Posted 3 months ago

“Speedy and mostly great. Sadly, I can’t give 5*s because they made a mistake with my address on the delivery label which was inconvenient.”

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Posted 4 months ago

“Great value for money with this bundle set. The peach ice tea is incredible, as well as the blueberry and hibiscus which was a free gift with the bundle. Not a fan of the passion fruit(which tasted more like mango) and the raspberry, both tasted artificial.”

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Posted 4 months ago

“Generally we are happy with Waterdrop. Nice flavours. Reasonably quick shipping.”

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Posted 4 months ago

“Ordered the ice tea versions Raspberries, Peach, Frozen lime and the mystery flavour. The three former are great, refreshing, fruity, not too sweet. The mystery flavour, spoiler alert, is Apple. I love myself a nice Apple and sparkling water mix. But I was disappointed about the Apple flavour. It is too intense, very pectin heavy in flavour, far too strong. I would try it again of water drop could change the recipe and make it more subtle, lighter flavour (disclaimer, I use one drop per litre as I like the flavours light). Fantastic flavours. But @waterdrop please keep developing the Apple flavour to something like a lovely light Granny Smith flavour!”

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Posted 4 months ago

“I really like to order with waterdrop. Just giving 4 stars as last order should be with me before Christmas and it arrived first after New Year. Thankfully nothing came damaged.”

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Posted 5 months ago

“Big fan of Waterdrop. Love the latest flavours they've put out.”

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Posted 7 months ago

“Great flavours- yum. I sometimes have difficulty opening the individual units though - the top occasionally just shreds into multiple pieces ☹️”

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Posted 7 months ago

“Overall, very happy, just not sure how sustainable this is, from a cost perspective.”

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Posted 9 months ago

“Great service and communication”

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Posted 9 months ago

“Good customer service communication considering I’ve just placed my third order with them. As a brand I have continued to recommend them to all my friends and family to try their products”

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Posted 9 months ago

“My fav is melon & berry. The only gripe I have is that the berry takes soooooo long to dissolve. Sometimes there’s some left at the bottom even after stirring in a glass or shaken up in my water bottle.”

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Posted 9 months ago

“Great Bottle”

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Posted 9 months ago

“Love this product! So tasty 😋. The only gripe is the price but I got a good deal on a sale and will keep a look out for them. Thank you for my tasty water.”

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Posted 10 months ago

“Really Loved the taster pack. Gave me a chance to experience quite a few flavours before diving into my next order”

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Posted 10 months ago

“I like some of their flavours! Others a bit powdery. In general a great alternative especially for Ice teas. Would be nice to have more sweetener free options”

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Posted 10 months ago

“Great products taste great , brings a spark to drinking water.”

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Posted 10 months ago

“Love waterdrops but took along time to be delivered but all good in the end.”

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Posted 10 months ago

Waterdrop UK is rated 4.7 based on 4,593 reviews