Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.73

4.7 Rating 4,027 Reviews

94 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,027 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 5 star review on 10th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Time will tell, I haven't had my product for very long.”

Helpful Report

Posted 4 months ago

“Love the idea, reduces waste and great tasting natural ingredients. Don’t love the packaging, or more specifically the difficulty in opening the pods. It feels like a great achievement when on the rare occasion one opens cleanly first try. I can’t imagine how hard it must be for people less dexterous, children or elderly people to open without having to resort to using a knive to get the clear film fully off and then hope the cube doesn’t crumble to pieces.”

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Posted 5 months ago

“These little cubes make it so much easier to drink enough water. Lovely flavours, so much choice. I would recommend giving them a try.”

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Posted 5 months ago

“Very quick and efficient costumer service. I like their promotions and I really like the bottle and tumbler designs.”

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Posted 5 months ago

“i love the drinks its a shame they chose sucrolose for the cola drink as its not good for gut health they have issed a drinks paks fro y last 2 orders”

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Posted 5 months ago

“Made easier to drink water with great flavour”

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Posted 5 months ago

“Delivery was in good time, but it could have been in a slightly smaller box as there was a lot of paper packing. Having said that the local animal shelter benefit from that as they like the paper (once shredded) for their small furry animals. Although I do wish there was somewhere in the UK that the empty pods could be sent to for recycling & of course to get the points!”

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Posted 5 months ago

“Certainly made me drink more water! Enjoying the flavours. Maybe slightly on the expensive side but not too bad through the deals. Always quick delivery”

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Posted 5 months ago

“Waterdrop is great, I throughly enjoy most of the waterdrop flavours”

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Posted 5 months ago

“Good products, great customer service, I feel more effort is being put into celebrity endorsement than into new products or flavours and once that changes it'll be back to 5 stars.”

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Posted 5 months ago

“Several purchases made and all good so far”

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Posted 5 months ago

“I love waterdrop so much, the products are so pretty and well made. My only issue is about 2 times out of every 3 orders or so something will be missing from my order. They always send it once I say but it happens regularly. Otherwise happy with the friendly service and amazing products”

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Posted 6 months ago

“Smaller than I was expecting, it is for a Christmas present”

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Posted 6 months ago

“Flavours amazing, not all of them though, will purchase more for sure!”

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Posted 6 months ago

“I love the micro teas and the Flair hydration tabs personally not a fan of the blueberry but were al different and that’s what I live about Waterdtops- there’s a huge variety and in my last order twice was 2 free boxes of micro tea at its bbe date which is still perfectly tasty! So a great big thumbs up from me 🥰”

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Posted 6 months ago

“love these products that add a little taste to water without being unhealthy. My kids have been drinking loads more and helped us to keep hydrated on holiday in 38+ weather.”

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Posted 6 months ago

“Always great taste”

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Posted 6 months ago

“Great recently had a problem and it was sorted out relatively quicky”

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Posted 7 months ago

“I love waterdrop! Great range of flavours that keep me hydrated throughout a 13-hour shift. It's not too sweet and Yates better than normal water, encouraging me to keep hydrated. Works out more expensive than squash but is easily portable and great when travelling as you are not transporting liquids.”

Helpful Report

Posted 7 months ago

“Water drop bottles are gorgeous in design. The tumbler is made of stainless steel and is very good quality. The lid is easy to clean. The only minor issue is that after some time and use, the lid eventually doesn’t close properly anymore as the stopper warps with heat. So I have had some issues with leaks. However the waterdrop team have been helpful.”

Helpful Report

Posted 7 months ago

Waterdrop UK is rated 4.7 based on 4,027 reviews