Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,738 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,738 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I love Watedrop's products, especially their berry and cherry boost drinks—they're delicious! However, this time, I am not happy with the delivery. It was supposed to arrive on Thursday, but it didn't come until Monday. Honestly, this is the worst delivery service that Watedrop has.”

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Posted 3 months ago

“It’s a no from me. Love love the apple but the cola just to synthetic tasting for me.”

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Posted 3 months ago

“Lovely flavour”

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Posted 4 months ago

“Love water drops I like all off them cola is my favourite”

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Posted 4 months ago

“Drops are amazing, easy to use and handy to carry. Love the taste.”

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Posted 4 months ago

“orange fab,cola ok,orange nice,tasty and a treat,cola a bit bland”

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Posted 4 months ago

“Pleasant experience, my delivery arrived on time, neatly done and easy to access the waterdrop cubes. Everything came as described!”

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Posted 4 months ago

“Water melon and Berry are my fav but Apple is now my fav too. 4 star only because the pods are hard to open. They never open easily and sometimes I get bits of foil into my drink. Suggestion: please add paper around the pods that will easily tear off.”

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Posted 5 months ago

“Love the products and always excited to try new flavours. Just wish the delivery time was quicker.”

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Posted 5 months ago

“Tried emailing customer service takes too long to reply, delivery times of products are very good”

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Posted 5 months ago

“Awesome will order again shame can't get it in Holland and Barrett 😭”

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Posted 5 months ago

“My order turned up as planned. I’ve tried the blueberry this time, but I don’t like it. I’ll use them up, but won’t order them again. Will change them for the cola flavour next time. The other flavours are ok tho”

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Posted 5 months ago

“Love the cola flavour, so true to real taste of cola, no sugar. Raspberry iced tea lovely too. Not keen on blackcurrrant-too weak a flavour for me”

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Posted 5 months ago

“Happy with the product, but as I have an annual subscription I was disappointed that iy took two weeks from date my subscrition was debited to my bank to delivery of the product”

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Posted 5 months ago

“Think the Cika flavour is my favourite so far!”

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Posted 6 months ago

“Tasty products and fast delivery.”

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Posted 6 months ago

“I loved the taste of the new booster set the mango stood out more”

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Posted 7 months ago

“Speedy and mostly great. Sadly, I can’t give 5*s because they made a mistake with my address on the delivery label which was inconvenient.”

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Posted 7 months ago

“Great value for money with this bundle set. The peach ice tea is incredible, as well as the blueberry and hibiscus which was a free gift with the bundle. Not a fan of the passion fruit(which tasted more like mango) and the raspberry, both tasted artificial.”

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Posted 7 months ago

“Generally we are happy with Waterdrop. Nice flavours. Reasonably quick shipping.”

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Posted 7 months ago

Waterdrop UK is rated 4.7 based on 4,738 reviews