Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.73

4.7 Rating 4,045 Reviews

94 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,045 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

Write Your review

Tell us how Waterdrop UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Waterdrop UK 5 star review on 10th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really help with my hydration goals. Slightly over the marketing trick of limited editions that are then magically brought back- would prefer to buy as and when needed, not compete for products...”

Helpful Report

Posted 10 months ago

“I love their tumblers and cubes but now I can’t go and check them out in person as they closed the physical stores. I loved the samples of the cubes before I bought them. The online delivery is quick and easy. I love their reward program.”

Helpful Report

Posted 11 months ago

“Overall speaking, the idea behind Waterdrop drinks is great. It helps enhancing the taste of water in order to encourage people to hydrate more without giving in to sugary drinks and ending up buying many disposable bottles/cans. The drinkwares are very beautifully designed. Carrying a pretty bottle around has become a more joyful thing. The other items also encourage a lifestyle that makes hydrating more stylish and sensational. Sometimes I do find the drops a bit on the pricey side. It is more of an investment to buy more drinks at one go rather than one drink at a time at a convenience store. Although, this could be alleviated by a bit of planning ahead in the month and by prioritizing health.”

Helpful Report

Posted 11 months ago

“Very quick and flawless delivery. Well packaged and no unnecessary package.”

Helpful Report

Posted 11 months ago

“Good brand, good deals always on, great shipping and incentives to keep using. Only down side is it can he a little expensive, so I try and bulk buy to save on delivery as well.”

Helpful Report

Posted 11 months ago

“Great idea that has definitely made me drink more water. I found that most of the flavours taste quite similar apart from the peppermint which is my favourite, followed by mango and lime. But none of them taste bad ! Delivery was quick too but they lose a star due to the little plastic cases each of the drops come in. I think this is unnecessary additional use of plastic and maybe an alternative could be found, such as wrapping them in recycled paper?”

Helpful Report

Posted 11 months ago

“Good service but a bit pricey”

Helpful Report

Posted 11 months ago

“Products are fab, customer service is none existent,”

Helpful Report

Posted 11 months ago

“Great company with fast delivery”

Helpful Report

Posted 11 months ago

“I ordered the ice tea set all and enjoy them all but i only get the peach ice tea because it my favourite”

Helpful Report

Posted 11 months ago

“Fab flavour n low calories”

Helpful Report

Posted 11 months ago

“The new tea flavours are more intense than I expected which is very nice! Lovely, especially the peach.”

Helpful Report

Posted 11 months ago

“Officially addicted to water drop! Flavours are mostly subtle but most of them are nice even so. I have the 600ml bottle and have 4 per day. I've noticed a decrease in migraines and have lost 5lb in a week. Thank you!”

Helpful Report

Posted 11 months ago

“LOVED THE DESIGN OF THE GLASS AND SINCE RECEIVING THIS PRODUCT I HAVE MADE FREQUENT USE OF THIS.THE ONLY DOWNSIDE IS THE TOP SITS LOOSLY ON THE GLASS. COULD I SUGGEST THAT WATERDROP CONSIDER PLACING A SEAL ON THE INNER LID. I WELCOME YOUR FEEDBACK ON THIS MATTER.”

Helpful Report

Posted 11 months ago

“I think Waterdrop is a great idea and a refreshing alternative to fruit squash. I find them ever so slightly expensive though and think they should be slightly cheaper or include free postage to make them a little more affordable.”

Helpful Report

Posted 11 months ago

“A good company to talk to and get in contact with, no holding on Polite and helpful.”

Helpful Report

Posted 1 year ago

“Fab products, they taste great and I love there's no sugar. The bottle designs are sleek and delivery is very quick. Only downside is the packaging isn't recyclable, I hope this changes soon.”

Helpful Report

Posted 1 year ago

“I have loved every flavour in the starter pack and I really like the Blueberry too. I loved the Boost flavour so much that I’ve ordered more!! The bottle is great, not as heavy as I expected. My only worry is the grooves inside the lid. After only a few days use there a few dark spots that won’t come out despite all I’ve tried. But overall a great way to drink more water without adding sugary cordial to it for flavour!!”

Helpful Report

Posted 1 year ago

“i love the drinks i loathe that waterdrops wont create a mail in system for customers to return spent plastic pods”

Helpful Report

Posted 1 year ago

“Nice products and really good customer service. Pretty expensive though which is why they lose a star. But I'd definitely recommend to people.”

Helpful Report

Posted 1 year ago

Waterdrop UK is rated 4.7 based on 4,045 reviews