The centre is close in miles i.e Lowestoft to some nice places but to drive to them is a trek unfortunately, not your fault however the website should make this clear to avoid disappointment. Not much to do in the area so was a letdown. But the most disappointing aspect of our visit made us leave with two nights remaining. Even though we handed the keys back days early no one even bothered to call us or see if we were ok. We certainly were not. On our first night we decided to eat at the Inn. We hadn’t booked. We decided to see if they would take us anyway. We greeted the waitress (short with blonde hair) at the door nicely. She asked if we had booked. We said we hadn’t. The restaurant was probably at 15% occupancy. She said sorry we have to have a booking. My girlfriend then asked politely, “even if we are staying?” The girl rolled her eyes and trundled off saying that she needed to check with the kitchen. Another waitress (tall with black hair) arrived, dressed in black and said can she help, we asked for a table. She said that’s fine. I laughed a bit, thinking the two of them hadn’t talked and was wondering why one would say yes but the other didn’t. They had talked. The girl rudely said that the other girl had to check with the kitchen and that I’d been rude to her colleague. At that point my blood boiled and I asked her what she had just said. She said that we had been rude to her to which my partner replied saying words to the effect of ‘I only asked her do we need to book even if we’re staying here!’ This immediately alienated us and we walked out absolutely shell shocked at the ridiculous, petty and flakey way we had been treated. We drove into town and found a pub happy to have the custom. Never ever been treated like this before. To be accused of rudeness when it was your staff that were rude is incomprehensible. It meant we couldn’t go to the Inn anymore so the stay was pointless and we left the next morning. The day we left was my partner’s birthday so to try and salvage some of the day, I ended up booking somewhere else which resulted in spending more money than expected! The tick box waivers you make everyone sign beforehand was a very poor introduction to what should be a relaxing break away and an indicator of the pompous nature of your team. We expect an appropriate response (not an automated response) and some money back as we spent enough to holiday here and ended up only spending one night.