The staff at reception and in the Waveney inn are very friendly and welcoming and the site facilities are great. However our lodge was dirty, there were thick cobwebs everywhere, found a unpleasant item under the bed and the corners of the rooms were thick with dust. Some of the furniture in the lodge is looking pretty tired and worn which would of been fine if the place had been properly cleaned but it just added to the dissatisfaction. The hot tub was clean thankfully and we thought that and the pool were great. I don’t think we will book to come back though as such uncleanliness is an offput.