The location is lovely and the staff/crew were very friendly and helpful during our stay. The lodge itself (Gillingham) was quite new and spacious and the terrace had a nice amount of sun throughout the day. The bed linen and towels were lovely. My one big concern was/is about the standard of cleaning in our lodge. Upon entering the lodge we found dead flies and bugs almost everywhere (edges of carpet and under the beds...which indicates that the property had not been cleaned immediately before our arrival), along with living flies and spiders in the property. Some items in the kitchen/oven were dirty (and surfaces appeared to have been wiped with a dirty cloth) and the drain/plug in main bathroom shower tray was dirty with hair still attached from a previous guest. When moving the sofa away from the wall just before leaving (to check that we hadn’t left any toys behind), there were old balloons and dirt from a previous stay. I have contacted “Lisa” at The Waveney River Centre to let her know we were disappointed at the standard of cleaning in our lodge but have yet to receive an acknowledgement or reply. If the cleaning was more thorough, I would have given 5/5.