Staff could have been more welcomIng and we had to wait 1 & 1/2 hours from 16.00 as advertised till 17.30 for our lodge. The site was overgrown and needed more maintenance, particularly The Secret Garden. The bar staff took cash and served without gloves, despite Covid-19 compliance. However, the welcome pack was thoughtful and generous, the towels and bedding were luxurious plus the hot tub was very warm and bubbly! The kitchen was well set-up but limited crockery and cutlery made me chose to hand wash rather than use the dishwasher. The TVs were good but the signal failed frequently. The free WiFi was appreciated.