Great service for collectors with a wide variety of pieces at various values to insure. I primarily went with WAX because I didn't want the hassle of appraising watches with a value of 2-5k. Everyone I've interacted with at the company has been great. The only drawback would be that the app, while user friendly, doesn't quite offer the full experience and human interaction is still needed. Ie. when I sought an appraisal for about 10 watches, I had to go through a survey process, only for it to then go back to the Concierge who made me fill a similar survey out and returned with a higher quote. I understand this is due to underwriting changes, but it would be nice if this process was more seamless. It also takes forever for the policy to be live in the app (I understand once I pay i'm protected, but the app is a nice peace of mind). I've already added two watches to the policy, so happy to be a repeat customer.