TERRIBLE CS
I've bought the pre-order module for Magento 2.
The support is not great at all. They answer quickly but never clarifying my questions.
They want more money to implement a standard functionality.
the items are never secured. One person may pre-order an item and when it's back in stock... anybody else could order it
They say that this is a standard workflow(!!!!!).. with extra money they could develop this "weird" requirement... I don't know how other people deal with it, but the CS wasn't able to answer.
Totally not satisfied. I had to open a claim through PayPal because they are not refunding me
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Alice, Customer Support
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