I went to the Welwyn Garden City store and was appalled with the attitude of the store manager customer service. I was looking at a game in the window however one of the colleges couldn't hear me due to the muffling of my mask so I temporarily just pulled down for a second to explain the one I wanted only to be shouted out by the manager in the distance "you need to wear a mask and you now have contaiminated the window". Really unprofessional rude behaviour altogether with the overly inflated prices charging as new even though secondhand just tells me one thing this place is a joke just like the manager. Good luck in second lockdown with service like that!