Joel Claydon
Purchased an Xbox One X console from CEX, however upon delivery the disc drive would not play standard DVDs. I returned this via their online returns address as advised to by Ramson however upon inspection they have chosen to completely ignore the fault and send me the console back saying they "Could not verify the fault". If they had put any DVD in the disc drive, the fault would have been incredibly apparent so it is clear this was not done. They are in breech of consumer rights when returning electronic goods and in breech of their own return policy.
2 weeks ago
Read CeX Reviews
CeX has a 2.05 average rating from 398 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial