cex as a company are scam artist's, they over charge on consoles and don't give hardly anything for trade in. they also have a charge of £1.95 per item that they sell. the company is also selling the new ps5 for roughly £150 more than its price new elsewhere which is £449.99, I have had horrible experiences with them including trying to trade something I brought from them back in for them to then turn around and say they cant take it.