Lina Di Cicco
Dishonest !! We purchased a MacBook Pro online with a 2-year warranty, when it arrived it had a dent on the side but it was "grade B" we knew it could have cosmetic damage. Now, after only 5 months, the computer is unusable because only lines appear on the screen and it cannot be turned on. We went to the in-store service center and they refused to help us, despite the warranty, because they blame us for the damage. We pointed out that it had already been delivered to us with the damage and they replied that it is not true because the photos they have in the archive do not show the damage ... we then asked to see them and the photo they had was of a computer taken by high and there were no pictures of the edges, so it is impossible to see it. We then turned to online assistance and they answered the same thing. Dishonest !! Why didn't they photograph all the parts of the computer before sending it? Be careful, don't buy from them! They promise you a guarantee that doesn't exist.
2 weeks ago
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