Bought a camera via the webstore, which was shown as in stock. Heard nothing from them regarding the item being shipped for a few days so decided to chase them. Low and behold the camera in stock wasn't available for online purchase (not declared anywhere), by which point my account had already been charged, and the first I heard of this was after chasing them. Their response was essentially "we'll refund you over the next 2 weeks". Given they never communicated the issue and are seemingly OK with a 2 week turnaround on refund I'll never be using them again.
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