I ordered an Ipad from here. Cex has sent me a completely different Ipad that is not part of the company. When I went the the Cex store for a refund they said I received the wrong Ipad and didn't help me at all to get a refund despite Cex sending me the wrong one, the staff are horrible. None of the staff helped me with anything even though they made this mistake. Never had such a bad experience before. Will never buy from here again, terrible staff. Store manager is horrible as well and didn't try to help me at all. I contacted customer service but they kept saying that they didn't send me the wrong Ipad despite me having proof that I received a different Ipad from the one I ordered. I do not recommend anyone to buy from here, they are a scam.