Not sure about all the bad reviews on here, never had any issues with my local store and any issues i've run into online (had a couple, been sent the wrong google nest/home model, dirty items) have been quickly dealt with. I suggest contacting CEX through facebook messenger, usually get a reply the same day. Been refunded for items in full quickly and easy when faults have arose, sold to cex in store too and had no issues again.
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