Brought a iPhone SE within a week the screen developed a fault and then went off completely. Took back into store and said about it asked for instore voucher so I could get a replacement and they came back saying I have damaged the scree it’s not covered on the 24 month warranty as it’s classed as accidental damage.. so wasted £360 and a useless phone and CEX staff it’s my fault and should be more careful. CEX warranty is a complete joke and staff are rude.
2 years ago
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CeX has a 1.8 average rating from 661 reviews

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