Bought a used laptop from Crystal Peaks Sheffield. The 2 year warranty was attractive and I mistakenly trusted they would be decent and honest to deal with. It failed after a few months but CEX would not honour the guarantee. I accept the laptop was bought as "2nd class" because of previous owner mishandling but if CEX want to play that game ,don't pretend it has a warranty. Very disappointed with CEX and would advise against using them.
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