Really bad place to shop, the phone I bought became faulty after 8 days and they claimed the fault was caused by me. They have been extremely rude and did not check the phone at all. They offer you guarantee but they will find every excuse not to honor this guarantee. And don't try even to take it with customer service as there is almost non. You can't phone or email them, only fill some online form which does not help as the person who replies is taking immediately the side of the shop without providing any kind of proof to the claims made by the Cex shop manager. Stay away they don't deserve even the one star, If I could give zero stars I would but unfortunately one star is the lowest grade