Only I can’t give it a zero review I bloody well would!!!! I bought a phone in my local CEX store on the 2/12/21 the phone hadnt been working from I got it the speaker was not working right probably down to the fact the day I got it the lad serving me dropped it on the counter so I took back today they told me to leave with them for 40 mins to check it over then I go back in only to be told £72 voucher exchange or £57 cash absolute bloody joke I paid £155 for the phone so I’m out £98 and I cannot afford to buy a new phone now until way after Xmas stay clear of this shop if you don’t want robbed or fobbed off!!!!!!!!