Very disappointing. Very disappointed at being given a B grade considering the items (2x Homepod Minis) were in excellent condition, and boxed. Due to, and I quote, ‘light scuffs on the bottom’ (Unfortunately Apple hasn’t worked out levitation yet. And, using a dirty rag in a lame attempt to read the tiny serial number does not help). Petty and tight. Verrry slow turn around too, still waiting on payment dayyysss later. I’ll be going elsewhere from now. I would highly recommend you do too. At least, check your receipt. I wish I had previously. EBay, Gumtree, GAME, Car boot, standing outside on the street with a sign is probably the better option. I didn’t even mention the slow service due to the staff being too busy discussing the best scene in Pulp Fiction. It’s been 28 years! Mirroring their tech inability, it’s time to move on.