Don’t buy from them… I bought a galaxy fold 3 A grade for £1,400 within 2days of me buying it I lost signal no calls no emails nothing absolutely dead. I took it back to cex where they done there tests I went back 1hr later and was told the phone is fine and it’s my sim card so I went to O2 and got the sim card changed but still didn’t work. So when I done some research on the phone provider I found out the phone was reported missing or stolen so they blocked the phone When I took it back to cex with proof that the phone had been reported missing or stolen hence why I lost all signal they didnt care and told me nothing they can do ..the staff started to laugh when I said they had to sort this out asap they tried to take the phone back without refunding me (trying to cover there track’s) Well guess what the ombudsman are now involved and so is action fraud too I will get my money back
9 months ago
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CeX has a 1.9 average rating from 594 reviews

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