Took in a Ps3 to sell after visiting the website to the Chelmsford branch. The Website said boxed ps3 we pay £65. This was totally misleading, I took it in boxed, all in original packaging. I gave it over and the assistant completed the transaction and I got £24. I queried the price difference she said I dont know went off to ask and all I got was it had a scratch on it so wasn't pristine condition. Very misleading and felt totally ripped off, bet it gets resold for the boxed price listed on the website. Poor service all round. I could have got more for selling privately. Will not use this service again and not recommend. Interesting to see if I get any correspondence back . The feedback link given on the receipt didn't even work so I could complain directly.