My son (age 11) bought some air pods with Christmas money in a store met me 10 minutes later, I told him to take them back as he was too young, the store refused to refund as he needed ID. So I went back in and was told I could have a credit note, I had an argument with the manager as it had only been 15 minutes they hadn’t been out of the box, he went on about how he was working on commission and didn’t have to give me a refund as it’s binding. So you can sell to someone underage but you can’t refund. After a heated debate I finally got a refund and will never set foot in Cex ever again.
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