Here's what they don't tell you Here's what they don't tell you Do not buy high end phones from this company no matter what. If you buy a high end phone from CEX you are then automatically stuck with them. For instance, let's say you buy the latest iPhone from them, some time down the line the phone you bought get's black listed (reported lost/stolen) and becomes unusable. They will NOT give you your money back. They will give you a voucher, sometimes not even that. Instead they'll tell you that they'll replace it for you. This will take at least a week if they don't have in the store that you visit, this could be even more. So they finally replace it for you, however, that phone gets blocked again. Another week of emailing back and forth to get that replaced. Guess what else? This new phone that is being replaced will only have the remaining warranty left on it. In other words, you purchased your original phone from them 1 year and 6 months ago. The phone that they've replaced for you will only have 6 months of warranty left. So now after 6 months if it get's blocked they will hang you out to dry by saying it's out of warranty. Don't let them fool you with the classic "we test them before we buy them and do a check to make sure that it's not been blacklisted" The truth is that they might do those checks but there's absolutely nothing they can do to check that your phone will not be blacklisted in the future. I repeat nothing.