l got a laptop from cex Hp pavilion G6 It failed(hardrive failure) after 2months. l had a 24month warranty l told the workers of Cex in Trowbridge, Wiltshire, shires They said they were going to fix it l was so happy because l wanted to use it for my studies.After 5days they told me that the serial number on the receipt and the one on the laptop were not the same 😕 this was soo frustrating as they were saying l had bring another item Which wasn't theirs So they told me to contact their supplier l did and they did see it was the real Thing and they agreed to take it in again then after 1week they said that they found a crack on the laptop's 15.6 inch screen Which wasn't true because the laptop had no crack l was 100% sure it didn't They sent it back l checked it out And there was no scratch or crack l sent it back to them And they said it was just a small misunderstanding and put the blame on a worker.l gave them the laptop and ever since l haven't received it It's been 4weeks now and they're still saying they're fixing it😕😕😕 l will never buy anything from Cex Ever again They're just scammers And waste customers time l wouldn't recommend buying there