twice in one week i chose a number of dvds , and one has been missing as they searched for them , i have purchased a lot lately but i did not like that there were, 6 staff ,2 were serving and the other 3 ignored me waiting to be served!! then to find one of the ones went missing ,to say the least i gave up and didnt buy any.... the same thing happened a couple days ago , not happy at all as i am a good customer grrrr