My partner purchased a phone for me on 23rd of December, paid £650. Took it back today as it’s the wrong network and not open. Unable to exchange the phone for the same model or anything close to the same value. Was offered £420 trade price for it on a gift card for this store. Ridiculous company policy in place. We had the receipts and guarantee. Only reason we waited was as it has been over Christmas and new year. After explaining the situation they said it was nothing they could do. So In the matter of barely a week we lost over £200. I would never use this company again, would also advise everyone to stay clear. They’re policy is a disgrace.
3 years ago
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CeX has a 1.9 average rating from 594 reviews

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