So I’m currently experiencing an extremely frustrating issue with CEX. I sold them an Xbox one with 12 or so games, reaching a price of almost £200. I waited nearly 3 weeks for a reply from them, only to be told that they need personal information from me (E.G. my phone password, my PC login info, my network password, etc.) I sent them a email to ask why they need all of this personal info as I factory reset my xbox, and I’ve heard nothing back since. I know there’s less staff working due to COVID, but this is ridiculous I needed this money two weeks ago, but thanks for messing me around CEX, I’ll be sure to take my business elsewhere next time. Selling and Buying.