I ordered from WeightWorld UK expecting a seamless and professional experience, but what I encountered was deeply disappointing. Here’s a breakdown of my issues: 1. Delivery Delays: Despite paying for fast shipping, my order was delayed by more than a month. There was no proactive communication about these delays. 2. Poor Communication: I had to repeatedly follow up to get any updates, and the responses were often conflicting. Promises were made—such as processing a refund—which were not honored, and I kept receiving vague or misleading information. 3. Failure to Prioritize Customer Issues: Even after highlighting that I would be traveling and could not receive the items, they shipped the order instead of issuing a refund as promised. This demonstrates a lack of understanding and care for customer needs. 4. False Promises: I was assured multiple times that my refund would be processed, yet no concrete action was taken. It felt like my concerns were dismissed repeatedly. 5. Frustrating and Exhausting Experience: Resolving this issue took weeks of back-and-forth communication, leaving me feeling undervalued as a customer. WeightWorld UK needs to significantly improve its customer service, transparency, and ability to resolve issues efficiently. Based on my experience, I cannot recommend them and would advise caution when ordering.