DO NOT use this company!! If your airplane is late, they will not pick you up and will keep your money. On the website it says that they will monitor your flight and make arrangements to pick you up. This statement is FALSE! We were 1 1/2 hour late from Athens, which is out of our control, and we were told by the company that we needed to rebook the transfer to our hotel and pay again. This is outrageous!! We tried to make arrangements with the local driver to no avail. No one wanted to help. Once we arrived in Santorini we cancelled 10 days before the return drop off to the airport and they charged us another 20%. A total rip off of a company. They do not provide customer service and could care lees if you are late to the airport. We will never use this company!! Beware, today it is very difficult to arrive at any airport on time due to the limits if personnel and airplanes in all of the airlines. Do not fall victim to this company, they are not reliable. Your safest route is to use a local transport when you arrive at your destination. Prices were less expensive for a luxury vehicle (Mercedes) in the Santorini airport, and this service will just be a waste of your money!