Welcome Pickups Reviews - Read 5,961 Genuine Customer Reviews

4.9

Based on 5,961 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Welcome Pickups:

The easiest, friendliest and most personalized travel experience you will ever have | Think of us as your friend on the ground

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Welcome Pickups 5 star review on 24th February 2018

Triono

Anonymous

Anonymous // 01/01/2019

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“All went well. There before time quick and easy.”

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Posted 1 day ago

“Great service in every country I have used them which is a lot.”

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Posted 2 days ago

“The driver was prompt, courteous and helpful! I cannot ask for more.”

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Posted 4 days ago

“Absolutely shocking service booked and paid 4 months in advance for transfers in Miami to be told 2 hours before our transfer to fort Lauderdale cruise port they couldn’t fulfill our booking so we had to pay out another £140 for a taxi which we hadn’t budgeted for and then they also cancelled our transfer from Fort Lauderdale back to Miami airport which again cost another £120 which we hadn’t budgeted for . Shocking service absolutely ruined our cruise because of the worry they wouldn’t turn up and they didn’t. Oh and they gave us a $5 voucher to use on our next booking what an insult I would never use this company again and certainly wouldn’t recommend them either .”

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Posted 1 week ago

We are exceptionally disappointed to receive the feedback you have shared following your experience with us. Please let me assure you our team set out to deliver experiences for every customer which are both welcoming and personalized in delivery, however it would seem we have not been able to do this in this instance. Please accept our apologies for this. Please kindly check your email as we have received your complaint and a member of our Customer Care team has emailed you and is eager to discuss this with you further.

Posted 5 days ago