Welcome Pickups Reviews

Name: Welcome Pickups
Address: Seven Stars House, 1 Wheler Road, Coventry
Rating: 4.84

4.8 Rating 6,413 Reviews

97 %

of reviewers recommend Welcome Pickups

Company Reviews

Metrics

Info

4.8

Based on 6,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Welcome Pickups:

The easiest, friendliest and most personalized travel experience you will ever have | Think of us as your friend on the ground

Visit Website

Write Your review

Tell us how Welcome Pickups made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Welcome Pickups 5 star review on 24th February 2018

Triono

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Welcome Pickup service was outstanding, on time, professional, helpful, and genuinely friendly. Communication before pickup was clear and reassuring, and the car was spotless and comfortable. Everything ran smoothly from pickup to drop-off, making the journey stress-free and enjoyable.”

Helpful Report

Posted 15 hours ago

“I booked a Welcome Pickup for my granddaughter when she was going to Amsterdam for a semester of college. Arriving alone with 2 suitcases and a carry-on, I knew she needed to know exactly what to do to get a ride to her dorm. Welcome Pickups did exactly what they said they would do--email 4+ days ahead with driver's name/picture, and confirmation of pickup time. She knew where to find him with her name on a sign, he helped with luggage, and was friendly and helpful to a very tired young woman. Welcome Pickups was reliable and easy to work with.”

Helpful Report

Posted 1 week ago

“Welcom Pick-ups est excellent.”

Helpful Report

Posted 2 weeks ago

“The entire team was great, polite and organized. Within minutes of requesting a ride we received confirmation texts drivers name car type and phone number for 1:1 connections to drivers. Pleasant safe drivers, timely and knowledgeable of island. we used both gender drivers who were professional and kind their prices were terrific much lower hotel taxi’s also. thank you for a lovely experience ! We will be sure to call them next vacation to explore the island .”

Helpful Report

Posted 2 weeks ago

“Fantastic experience! We had a great time. Very knowledgeable about the area and gave us a great tour. Was a great taxi, would recommend!”

Helpful Report

Posted 2 weeks ago

“gffghfhfhgfhfh hgfhfh”

Helpful Report

Posted 4 weeks ago

“Driver was well on time and, as promised, showed up at the arrival gate (this concerned a trip to Stockholm) with a clear name sign. Taxi van was clean and we all fitted in. On our return trip, the same applied: taxi arrived on time, we were called to check that the pick up point was correct. No hesitations to recommend them.”

Helpful Report

Posted 1 month ago

“We were picked up by Amalia at Madrid airport late in the evening. She was ready and waiting for us in the terminal and took our bags for us to the waiting car which was very close by. She was so friendly, welcoming and helpful and gave us some invaluable information for our short stay in Madrid. We would definitely recommend Amalia and Welcome Pickups. They gave us a great initial impression of Madrid and we welcomed Amalia’s recommendations for restaurant/tourist spots to visit, along with details of the metro system. Thank you Amalia!”

Helpful Report

Posted 1 month ago

“Easy & pleasant to deal with. Very professional.”

Helpful Report

Posted 1 month ago

“I used this service in Romania and lately in Paris, France. I am very happy to report that it is very helpful when arriving after a flight and the body/mind are tired. The drivers are very respectful, knowledgeable, polite, and make the tourist feel welcome when arriving and/or going back from the hotel to the airport. I would use this service again.”

Helpful Report

Posted 1 month ago

“I used them six times in Athens and they were great. On time, English speaking very friendly, courteous drivers. I couldn'T have asked for more.”

Helpful Report

Posted 2 months ago

“Great way to get around MX City! Very easy to use”

Helpful Report

Posted 2 months ago

“Evangelos was our driver picked us up from our hotel to Athens airport. He was a great driver, friendly and attentive, made our ride very pleasant and comfortable!”

Helpful Report

Posted 2 months ago

“We used this company to book a private car tour of Prague by night. I cannot recommend them enough! Our guide Tomas, took us to all of the cool places and made sure that we had plenty of photo opportunities. He would either drop us off at a spot and wait for us, or drive us directly to a spot. If you book with this company, make sure to ask for Tomas. He is excellent. This was the highlight of our trip to Prague. Excellent!!!!!”

Helpful Report

Posted 3 months ago

“I was very skeptical about this service-sounded too good to be true. We were arriving late in Prague after a flight delay and concerned about getting a taxi so decided to take a chance. So glad we did! Our driver, David, was great! So good in fact, that we booked him for our return travel to the airport. Basically the same price as a taxi, but spoke English, waited for us and helped us with our luggage and a nice clean car. Highly recommend! I wouldn’t hesitate to book through this company again.”

Helpful Report

Posted 3 months ago

“We have just used Welcome Pickups seven times during a four week stay in Italy (5 times) & Singapore (2 times). I was extremely impressed with their efficient, punctual and professional service. I would gladly use them again on my travels and highly recommend them. Five stars!”

Helpful Report

Posted 3 months ago

“We got picked up from Naples. Our driver Vincenzo was very patient he waited longer as getting through security took longer than expected. On the way to the accommodation he was able to point out some places for us to visit. We were so pleased with the service, we will use again. Thank you!”

Helpful Report

Posted 3 months ago

“Swietny, profesjonalny serwice od pana Leszka.”

Helpful Report

Posted 3 months ago

“Exceptional Customer Support by Welcome Pickups A Review of the Outstanding Service I recently had the pleasure of experiencing the exceptional service provided by the Welcome Pickups customer support team, and I am compelled to share my glowing review. Faced with a particularly complex issue involving a delayed flight, miscommunications and a missed pickup at the Lisbon airport, I was initially apprehensive about the resolution process. However, my concerns were quickly alleviated by the professionalism, expertise, and dedication demonstrated by the entire Welcome Pickups support team. From the moment I reached out, I was greeted with a warm and understanding response. The support team took the time to listen patiently to my problem, ensuring they fully understood the intricacies involved. This level of attentiveness immediately set a positive tone for the interaction. What truly stood out was their unwavering commitment to resolving the issue. The team displayed an impressive depth of knowledge and resourcefulness, meticulously analyzing every aspect of the problem. They explored various solutions and kept me informed throughout the process, demonstrating transparency and a genuine desire to help. Their communication skills were exemplary, with clear and concise explanations that made even the most complex technical details accessible. They never hesitated to go the extra mile to ensure I was comfortable and satisfied with the progress being made. Ultimately, the customer support team was able to resolve the issue to my complete satisfaction. Their dedication, expertise, and friendly demeanor made what could have been a stressful experience into a pleasant and positive one. I am immensely grateful for their exceptional service and highly recommend Welcome Pickups in the future. Their customer support team is a shining example of what outstanding customer service should be.”

Helpful Report

Posted 4 months ago

“Abdulkadir was our driver from Amsterdam Schipol to our hotel in central Amsterdam. Despite not having internet service, he waited for us - we had no trouble finding him in the pick-up area though. Friendly and recommended a few places for us to see. Highly recommend and would use him again.”

Helpful Report

Posted 4 months ago

Welcome Pickups is rated 4.8 based on 6,413 reviews