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Welcome Pickups Reviews

4.9 Rating 6,392 Reviews
97 %
of reviewers recommend Welcome Pickups
4.9
Based on 6,392 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Welcome Pickups Reviews

About Welcome Pickups:

The easiest, friendliest and most personalized travel experience you will ever have | Think of us as your friend on the ground

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Anonymous
Anonymous  // 01/01/2019
Easy & pleasant to deal with. Very professional.
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Posted 1 week ago
I used this service in Romania and lately in Paris, France. I am very happy to report that it is very helpful when arriving after a flight and the body/mind are tired. The drivers are very respectful, knowledgeable, polite, and make the tourist feel welcome when arriving and/or going back from the hotel to the airport. I would use this service again.
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Posted 1 week ago
I used them six times in Athens and they were great. On time, English speaking very friendly, courteous drivers. I couldn'T have asked for more.
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Posted 2 weeks ago
Great way to get around MX City! Very easy to use
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Posted 3 weeks ago
Evangelos was our driver picked us up from our hotel to Athens airport. He was a great driver, friendly and attentive, made our ride very pleasant and comfortable!
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Posted 1 month ago
We used this company to book a private car tour of Prague by night. I cannot recommend them enough! Our guide Tomas, took us to all of the cool places and made sure that we had plenty of photo opportunities. He would either drop us off at a spot and wait for us, or drive us directly to a spot. If you book with this company, make sure to ask for Tomas. He is excellent. This was the highlight of our trip to Prague. Excellent!!!!!
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Posted 1 month ago
I was very skeptical about this service-sounded too good to be true. We were arriving late in Prague after a flight delay and concerned about getting a taxi so decided to take a chance. So glad we did! Our driver, David, was great! So good in fact, that we booked him for our return travel to the airport. Basically the same price as a taxi, but spoke English, waited for us and helped us with our luggage and a nice clean car. Highly recommend! I wouldn’t hesitate to book through this company again.
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Posted 1 month ago
We have just used Welcome Pickups seven times during a four week stay in Italy (5 times) & Singapore (2 times). I was extremely impressed with their efficient, punctual and professional service. I would gladly use them again on my travels and highly recommend them. Five stars!
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Posted 1 month ago
We got picked up from Naples. Our driver Vincenzo was very patient he waited longer as getting through security took longer than expected. On the way to the accommodation he was able to point out some places for us to visit. We were so pleased with the service, we will use again. Thank you!
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Posted 1 month ago
Swietny, profesjonalny serwice od pana Leszka.
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Posted 2 months ago
Exceptional Customer Support by Welcome Pickups A Review of the Outstanding Service I recently had the pleasure of experiencing the exceptional service provided by the Welcome Pickups customer support team, and I am compelled to share my glowing review. Faced with a particularly complex issue involving a delayed flight, miscommunications and a missed pickup at the Lisbon airport, I was initially apprehensive about the resolution process. However, my concerns were quickly alleviated by the professionalism, expertise, and dedication demonstrated by the entire Welcome Pickups support team. From the moment I reached out, I was greeted with a warm and understanding response. The support team took the time to listen patiently to my problem, ensuring they fully understood the intricacies involved. This level of attentiveness immediately set a positive tone for the interaction. What truly stood out was their unwavering commitment to resolving the issue. The team displayed an impressive depth of knowledge and resourcefulness, meticulously analyzing every aspect of the problem. They explored various solutions and kept me informed throughout the process, demonstrating transparency and a genuine desire to help. Their communication skills were exemplary, with clear and concise explanations that made even the most complex technical details accessible. They never hesitated to go the extra mile to ensure I was comfortable and satisfied with the progress being made. Ultimately, the customer support team was able to resolve the issue to my complete satisfaction. Their dedication, expertise, and friendly demeanor made what could have been a stressful experience into a pleasant and positive one. I am immensely grateful for their exceptional service and highly recommend Welcome Pickups in the future. Their customer support team is a shining example of what outstanding customer service should be.
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Posted 2 months ago
Abdulkadir was our driver from Amsterdam Schipol to our hotel in central Amsterdam. Despite not having internet service, he waited for us - we had no trouble finding him in the pick-up area though. Friendly and recommended a few places for us to see. Highly recommend and would use him again.
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Posted 2 months ago
Our driver Boigean Philippe was wonderful. He waited patiently for us at the airport even though our flight was very late. He was so hospitable and told us about French culture on our ride to the city. We highly recommend him.
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Posted 3 months ago
Wonderful service! I used Welcome for transportation in Rome to and from my hotel from the airport. Great communication and confirmation via email and What's App. The drivers were very professional. Both pickups arrived early. Price is higher than a taxi but the peace of mind and convenience was well worth it.
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Posted 3 months ago
Excellent service from start to finish. We were contacted in advance of our arrival so we knew who would collect us from the airport and were lucky to get Spyros. He was highly knowledgeable, kind and even contacted a left luggage company on our behalf before our onward travels. We wouldn't hesitate to book with Spyros and Welcome PickUp again 😊
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Posted 3 months ago
Prompt and helpful.
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Posted 3 months ago
We had a great experience with Welcome Pickups in Tokyo. Our driver AKIRA communicated with us a few days before our flight to introduce himself, and was in touch as soon as we landed. He was waiting at the airport with a sign. His service made transfer to our hotel after a long flight pleasant and easy.
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Posted 4 months ago
Perfect service!
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Posted 4 months ago
Really great service, friendly, on time and took all the hassle away from airport transfers.
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Posted 5 months ago
Excellent taxi service! Reliable and kind drivers, notifications a week before the ride... I absolutely recommend!
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Posted 5 months ago
Welcome Pickups is rated 4.9 based on 6,392 reviews