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Welcome Pickups Reviews

4.8 Rating 6,429 Reviews
97 %
of reviewers recommend Welcome Pickups
4.8
Based on 6,429 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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About Welcome Pickups:

The easiest, friendliest and most personalized travel experience you will ever have | Think of us as your friend on the ground

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Anonymous
Anonymous  // 01/01/2019
I use this service no less than 2 to 3 times a year. Never an issue and always a happy driver willing to share info about the location I flew to. Other family members also use it as well after my recommendation. Being picked up after a long flight into a luxury vehicle with a private driver works for me. I even have hired them to drive me for local tours as a guide. My Istanbul driver was knowledgeable and reliable. Had a great trip their Just a couple of weeks ago. But I go to Berlin a couple times a year and love the ability to communicate thru the Welcome APP. I find the company consistent and reliable. They are always part of my travels from Europe to South America!
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Posted 1 day ago
Driver was punctual, courteous and friendly. He helped us with out cases and was altogether very helpful.
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Posted 6 days ago
Our driver was ~Emrecan Bilgin. Thank you. The driver was exceptionally cordial, professional and accommodating. This is the reason why we keep on coming back to welcome pickups for service over years! Thank you
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Posted 2 weeks ago
We used Welcome four times whilst in Sorrento & Napoli. Can't recommend them highly enough. Always on time, friendly and professional. Super comfortable vehicles. We were very impressed 👍
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Posted 3 weeks ago
Exceptional customer service. They resolved an issue with my booking made by my own mistake. They could easily decline but instead they showed me how beautiful and understanding their human side is. Extreme helpful and awesome saved me from a lot of 'traveller stress'. 10 stars if I could!
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Posted 3 weeks ago
Always happy with Welcome Pickups. Thank you
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Posted 1 month ago
The Welcome Pickup service was outstanding, on time, professional, helpful, and genuinely friendly. Communication before pickup was clear and reassuring, and the car was spotless and comfortable. Everything ran smoothly from pickup to drop-off, making the journey stress-free and enjoyable.
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Posted 1 month ago
I booked a Welcome Pickup for my granddaughter when she was going to Amsterdam for a semester of college. Arriving alone with 2 suitcases and a carry-on, I knew she needed to know exactly what to do to get a ride to her dorm. Welcome Pickups did exactly what they said they would do--email 4+ days ahead with driver's name/picture, and confirmation of pickup time. She knew where to find him with her name on a sign, he helped with luggage, and was friendly and helpful to a very tired young woman. Welcome Pickups was reliable and easy to work with.
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Posted 1 month ago
Welcom Pick-ups est excellent.
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Posted 1 month ago
The entire team was great, polite and organized. Within minutes of requesting a ride we received confirmation texts drivers name car type and phone number for 1:1 connections to drivers. Pleasant safe drivers, timely and knowledgeable of island. we used both gender drivers who were professional and kind their prices were terrific much lower hotel taxi’s also. thank you for a lovely experience ! We will be sure to call them next vacation to explore the island .
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Posted 1 month ago
Fantastic experience! We had a great time. Very knowledgeable about the area and gave us a great tour. Was a great taxi, would recommend!
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Posted 2 months ago
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Posted 2 months ago
Driver was well on time and, as promised, showed up at the arrival gate (this concerned a trip to Stockholm) with a clear name sign. Taxi van was clean and we all fitted in. On our return trip, the same applied: taxi arrived on time, we were called to check that the pick up point was correct. No hesitations to recommend them.
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Posted 2 months ago
We were picked up by Amalia at Madrid airport late in the evening. She was ready and waiting for us in the terminal and took our bags for us to the waiting car which was very close by. She was so friendly, welcoming and helpful and gave us some invaluable information for our short stay in Madrid. We would definitely recommend Amalia and Welcome Pickups. They gave us a great initial impression of Madrid and we welcomed Amalia’s recommendations for restaurant/tourist spots to visit, along with details of the metro system. Thank you Amalia!
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Posted 2 months ago
Easy & pleasant to deal with. Very professional.
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Posted 3 months ago
I used this service in Romania and lately in Paris, France. I am very happy to report that it is very helpful when arriving after a flight and the body/mind are tired. The drivers are very respectful, knowledgeable, polite, and make the tourist feel welcome when arriving and/or going back from the hotel to the airport. I would use this service again.
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Posted 3 months ago
I used them six times in Athens and they were great. On time, English speaking very friendly, courteous drivers. I couldn'T have asked for more.
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Posted 3 months ago
Great way to get around MX City! Very easy to use
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Posted 3 months ago
Evangelos was our driver picked us up from our hotel to Athens airport. He was a great driver, friendly and attentive, made our ride very pleasant and comfortable!
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Posted 4 months ago
We used this company to book a private car tour of Prague by night. I cannot recommend them enough! Our guide Tomas, took us to all of the cool places and made sure that we had plenty of photo opportunities. He would either drop us off at a spot and wait for us, or drive us directly to a spot. If you book with this company, make sure to ask for Tomas. He is excellent. This was the highlight of our trip to Prague. Excellent!!!!!
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Posted 4 months ago
Welcome Pickups is rated 4.8 based on 6,429 reviews