Welcome Pickups Reviews

Name: Welcome Pickups
Address: Seven Stars House, 1 Wheler Road, Coventry
Rating: 4.85

4.9 Rating 6,379 Reviews

97 %

of reviewers recommend Welcome Pickups

Company Reviews

Metrics

Info

4.9

Based on 6,379 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Welcome Pickups:

The easiest, friendliest and most personalized travel experience you will ever have | Think of us as your friend on the ground

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Welcome Pickups 5 star review on 24th February 2018

Triono

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We used this company to book a private car tour of Prague by night. I cannot recommend them enough! Our guide Tomas, took us to all of the cool places and made sure that we had plenty of photo opportunities. He would either drop us off at a spot and wait for us, or drive us directly to a spot. If you book with this company, make sure to ask for Tomas. He is excellent. This was the highlight of our trip to Prague. Excellent!!!!!”

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Posted 1 day ago

“I was very skeptical about this service-sounded too good to be true. We were arriving late in Prague after a flight delay and concerned about getting a taxi so decided to take a chance. So glad we did! Our driver, David, was great! So good in fact, that we booked him for our return travel to the airport. Basically the same price as a taxi, but spoke English, waited for us and helped us with our luggage and a nice clean car. Highly recommend! I wouldn’t hesitate to book through this company again.”

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Posted 4 days ago

“We have just used Welcome Pickups seven times during a four week stay in Italy (5 times) & Singapore (2 times). I was extremely impressed with their efficient, punctual and professional service. I would gladly use them again on my travels and highly recommend them. Five stars!”

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Posted 6 days ago

“We got picked up from Naples. Our driver Vincenzo was very patient he waited longer as getting through security took longer than expected. On the way to the accommodation he was able to point out some places for us to visit. We were so pleased with the service, we will use again. Thank you!”

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Posted 1 week ago

“Swietny, profesjonalny serwice od pana Leszka.”

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Posted 1 week ago

“Exceptional Customer Support by Welcome Pickups A Review of the Outstanding Service I recently had the pleasure of experiencing the exceptional service provided by the Welcome Pickups customer support team, and I am compelled to share my glowing review. Faced with a particularly complex issue involving a delayed flight, miscommunications and a missed pickup at the Lisbon airport, I was initially apprehensive about the resolution process. However, my concerns were quickly alleviated by the professionalism, expertise, and dedication demonstrated by the entire Welcome Pickups support team. From the moment I reached out, I was greeted with a warm and understanding response. The support team took the time to listen patiently to my problem, ensuring they fully understood the intricacies involved. This level of attentiveness immediately set a positive tone for the interaction. What truly stood out was their unwavering commitment to resolving the issue. The team displayed an impressive depth of knowledge and resourcefulness, meticulously analyzing every aspect of the problem. They explored various solutions and kept me informed throughout the process, demonstrating transparency and a genuine desire to help. Their communication skills were exemplary, with clear and concise explanations that made even the most complex technical details accessible. They never hesitated to go the extra mile to ensure I was comfortable and satisfied with the progress being made. Ultimately, the customer support team was able to resolve the issue to my complete satisfaction. Their dedication, expertise, and friendly demeanor made what could have been a stressful experience into a pleasant and positive one. I am immensely grateful for their exceptional service and highly recommend Welcome Pickups in the future. Their customer support team is a shining example of what outstanding customer service should be.”

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Posted 4 weeks ago

“Abdulkadir was our driver from Amsterdam Schipol to our hotel in central Amsterdam. Despite not having internet service, he waited for us - we had no trouble finding him in the pick-up area though. Friendly and recommended a few places for us to see. Highly recommend and would use him again.”

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Posted 1 month ago

“Our driver Boigean Philippe was wonderful. He waited patiently for us at the airport even though our flight was very late. He was so hospitable and told us about French culture on our ride to the city. We highly recommend him.”

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Posted 1 month ago

“Wonderful service! I used Welcome for transportation in Rome to and from my hotel from the airport. Great communication and confirmation via email and What's App. The drivers were very professional. Both pickups arrived early. Price is higher than a taxi but the peace of mind and convenience was well worth it.”

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Posted 1 month ago

“Excellent service from start to finish. We were contacted in advance of our arrival so we knew who would collect us from the airport and were lucky to get Spyros. He was highly knowledgeable, kind and even contacted a left luggage company on our behalf before our onward travels. We wouldn't hesitate to book with Spyros and Welcome PickUp again 😊”

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Posted 1 month ago

“Prompt and helpful.”

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Posted 2 months ago

“We had a great experience with Welcome Pickups in Tokyo. Our driver AKIRA communicated with us a few days before our flight to introduce himself, and was in touch as soon as we landed. He was waiting at the airport with a sign. His service made transfer to our hotel after a long flight pleasant and easy.”

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Posted 2 months ago

“Perfect service!”

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Posted 3 months ago

“Really great service, friendly, on time and took all the hassle away from airport transfers.”

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Posted 3 months ago

“Excellent taxi service! Reliable and kind drivers, notifications a week before the ride... I absolutely recommend!”

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Posted 4 months ago

“I’m Ronin, Daniel was a fantastic driver. Prompt pick up time, pointed out special landmarks and allowed us to play whatever music we wanted and have fun singing along too ! Anyone coming to Murcia should use Daniel’s service, we’ll never ask for anyone else again!! Gracias Daniel 😄”

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Posted 5 months ago

“EXCELLENT EXPERIENCE, VERY RESPONSIBLE AND PUNTUAL SERVICE, WILL RECOMMEND TO ALL MY FRIENDS.”

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Posted 5 months ago

“Lissa picked us up from the port and took us around the island. She was a great host. Her knowledge of, and love for her island shines through. I found her to be very friendly, reliable, helpful and professional.”

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Posted 5 months ago

“I booked a welcome pickups for a pickup at Bandaranaike airport Sri Lanka. I was not too comfortable about it but Ajith Sembu did a fantastic job, was very polite and attentive. We were happy with the service provided.”

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Posted 5 months ago

“He Welcome Pickups CUSTOMER SE.RVICE +1 8O5-41O 56.OOhas also won on snow, winning the Rally Sweden in 2018 and he became one of the few non-Nordic drivers to win the event. In addition to rallying, Neuville has also contested circuit racing, debuting in the 2019 German”

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Posted 5 months ago

Welcome Pickups is rated 4.9 based on 6,379 reviews