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Welcome Pickups Reviews

4.9 Rating 6,392 Reviews
97 %
of reviewers recommend Welcome Pickups
4.9
Based on 6,392 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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About Welcome Pickups:

The easiest, friendliest and most personalized travel experience you will ever have | Think of us as your friend on the ground

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Anonymous
Anonymous  // 01/01/2019
It’s a good service but I’d recommend anyone using it to keep comms active as much as possible. I’d booked my pickup from Budapest Airport the night before, chosen a cautious pickup time, received a confirmation email and even though my flight was slightly delayed, I arrived at the gate 2-3 mins after at the arranged pickup time, so thought everything was ok. I couldn’t see anyone to meet me but after a minute my phone rang and the driver asked me to exit the airport and go to one of the bays outside. He seemed disappointed that I’d not responded to any of his messages or calls but I was surprised he’d tried to contact me as I was bang on time and had only just switched my phone out of aeroplane mode. Still polite though. My friend later told me that part of the service was to use WhatsApp to communicate with the driver, which I hadn’t, so my fault, but I just thought I needed to get out in time. Guess I’m a bit old school and thought someone would be there with my name on a bit of paper. So happy to recommend but it’s not for me. I’d rather just get the bus next time and they’re pretty regular.
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Posted 1 month ago
Great service and pricing in Europe. More expensive than competitors in the New York area
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Posted 8 months ago
Issam picked me up from Marrakech airport today and i was very happy with his hospitaly He waited for me even though i was late and he could not contact me to see where i was will deffinately use again 😊
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Posted 10 months ago
My only complaint, the driver to Punta Cana to seranate all suite , drive and texting don't like.
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Posted 10 months ago
We used this service twice in Barcelona from ship to hotel and hotel to airport. Each driver was friendly and on time. My issue was my initial quote had one price and my final bill almost double. I did not see that the quote only included one person and extra charge for second person
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Posted 1 year ago
Very Good and at time
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Posted 1 year ago
We were told to look for a Mercedes for both pickups, but neither time was the car correct which added to unnecessary waiting. Otherwise, a great friendly service!
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Posted 1 year ago
Pagar adiantado sem saber qual carro virá é um problema. No resto está funcionando bem
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Posted 1 year ago
thank you 🙏🙏
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Posted 1 year ago
Easy and professional. Felt in very capable hands the whole time.
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Posted 1 year ago
Presque Parfait, si la perfection existait
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Posted 1 year ago
Very friendly, open, communicative and very good English.
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Posted 2 years ago
Very friendly, open, communicative and very good English.
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Posted 2 years ago
Anyone can experience a problem with a service company. However few companies will stand behind their name and reputation to make the client satisfied. Based on their problem resolution, I’d give a 5 out of 5 stars, but I need to give a ding for the initial problem. I definitely recommend them for your next transfer.
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Posted 2 years ago
Quality five stars Price 3,5 stars
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Posted 2 years ago
Paris very good. Toulouse they have cancelled
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Posted 2 years ago
The driver was on time he had patience humble and everything was perfect and fantastic
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Posted 2 years ago
Sehr freundlich zuverlässig,,,
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Posted 2 years ago
Perfecto.
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Posted 2 years ago
Bon service et un chauffeur d’un grand professionnalisme
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Posted 3 years ago
Welcome Pickups is rated 4.9 based on 6,392 reviews