Welcome Pickups Reviews

Name: Welcome Pickups
Address: Seven Stars House, 1 Wheler Road, Coventry
Rating: 4.82

4.8 Rating 6,471 Reviews

97 %

of reviewers recommend Welcome Pickups

Company Reviews

Metrics

Info

4.8

Based on 6,471 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat

About Welcome Pickups:

The easiest, friendliest and most personalized travel experience you will ever have | Think of us as your friend on the ground

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Welcome Pickups 5 star review on 24th February 2018

Triono

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exceptional Customer Support by Welcome Pickups A Review of the Outstanding Service I recently had the pleasure of experiencing the exceptional service provided by the Welcome Pickups customer support team, and I am compelled to share my glowing review. Faced with a particularly complex issue involving a delayed flight, miscommunications and a missed pickup at the Lisbon airport, I was initially apprehensive about the resolution process. However, my concerns were quickly alleviated by the professionalism, expertise, and dedication demonstrated by the entire Welcome Pickups support team. From the moment I reached out, I was greeted with a warm and understanding response. The support team took the time to listen patiently to my problem, ensuring they fully understood the intricacies involved. This level of attentiveness immediately set a positive tone for the interaction. What truly stood out was their unwavering commitment to resolving the issue. The team displayed an impressive depth of knowledge and resourcefulness, meticulously analyzing every aspect of the problem. They explored various solutions and kept me informed throughout the process, demonstrating transparency and a genuine desire to help. Their communication skills were exemplary, with clear and concise explanations that made even the most complex technical details accessible. They never hesitated to go the extra mile to ensure I was comfortable and satisfied with the progress being made. Ultimately, the customer support team was able to resolve the issue to my complete satisfaction. Their dedication, expertise, and friendly demeanor made what could have been a stressful experience into a pleasant and positive one. I am immensely grateful for their exceptional service and highly recommend Welcome Pickups in the future. Their customer support team is a shining example of what outstanding customer service should be.”

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Posted 1 year ago

“Abdulkadir was our driver from Amsterdam Schipol to our hotel in central Amsterdam. Despite not having internet service, he waited for us - we had no trouble finding him in the pick-up area though. Friendly and recommended a few places for us to see. Highly recommend and would use him again.”

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Posted 1 year ago

“Our driver Boigean Philippe was wonderful. He waited patiently for us at the airport even though our flight was very late. He was so hospitable and told us about French culture on our ride to the city. We highly recommend him.”

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Posted 1 year ago

“Wonderful service! I used Welcome for transportation in Rome to and from my hotel from the airport. Great communication and confirmation via email and What's App. The drivers were very professional. Both pickups arrived early. Price is higher than a taxi but the peace of mind and convenience was well worth it.”

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Posted 1 year ago

“Excellent service from start to finish. We were contacted in advance of our arrival so we knew who would collect us from the airport and were lucky to get Spyros. He was highly knowledgeable, kind and even contacted a left luggage company on our behalf before our onward travels. We wouldn't hesitate to book with Spyros and Welcome PickUp again 😊”

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Posted 1 year ago

“Prompt and helpful.”

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Posted 1 year ago

“We had a great experience with Welcome Pickups in Tokyo. Our driver AKIRA communicated with us a few days before our flight to introduce himself, and was in touch as soon as we landed. He was waiting at the airport with a sign. His service made transfer to our hotel after a long flight pleasant and easy.”

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Posted 1 year ago

“Perfect service!”

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Posted 1 year ago

“Really great service, friendly, on time and took all the hassle away from airport transfers.”

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Posted 1 year ago

“Excellent taxi service! Reliable and kind drivers, notifications a week before the ride... I absolutely recommend!”

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Posted 1 year ago

“I’m Ronin, Daniel was a fantastic driver. Prompt pick up time, pointed out special landmarks and allowed us to play whatever music we wanted and have fun singing along too ! Anyone coming to Murcia should use Daniel’s service, we’ll never ask for anyone else again!! Gracias Daniel 😄”

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Posted 1 year ago

“EXCELLENT EXPERIENCE, VERY RESPONSIBLE AND PUNTUAL SERVICE, WILL RECOMMEND TO ALL MY FRIENDS.”

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Posted 1 year ago

“Lissa picked us up from the port and took us around the island. She was a great host. Her knowledge of, and love for her island shines through. I found her to be very friendly, reliable, helpful and professional.”

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Posted 1 year ago

“I booked a welcome pickups for a pickup at Bandaranaike airport Sri Lanka. I was not too comfortable about it but Ajith Sembu did a fantastic job, was very polite and attentive. We were happy with the service provided.”

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Posted 1 year ago

“He Welcome Pickups CUSTOMER SE.RVICE +1 8O5-41O 56.OOhas also won on snow, winning the Rally Sweden in 2018 and he became one of the few non-Nordic drivers to win the event. In addition to rallying, Neuville has also contested circuit racing, debuting in the 2019 German”

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Posted 1 year ago

“Perfect pick-up at Luxemburg airport, very helpful, conscientious and helpful driver. Thank you!”

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Posted 1 year ago

“This Company was brilliant, They gave us the name of the driver and reg of the car the day before. I had a text on the morning of my departure to Alicante airport, driver was waiting for us. Lovely clean car. Driver was very polite. I will definitely be using this company when I go to Alicante next year. Reasonable Fares. They definitely deserve 5 stars.”

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Posted 1 year ago

“Our pick up from the Budapest Hotel Mystery for an airport transfer was perfect. He arrived promptly and sent an SMS to say he was waiting. He welcomed us with a smile and courteous handshake and loaded our two pieces of luggage. The journey was smooth and he knew which terminal to drop us for our flight to the UK.”

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Posted 1 year ago

“All transfers went very smoothly”

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Posted 1 year ago

“Had a Smooth and Safe Trip from the Airport to Colombo City - all worked out . Even at 3.30am”

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Posted 1 year ago

Welcome Pickups is rated 4.8 based on 6,471 reviews