The driver was meant to be waiting at Athens airport with a name sign in arrivals hall "A" We booked the pick up for 9.00 pm to give us time to collect bags etc... Our plane landed on time, we were at the meting point arrivals hall "A" by 9.07pm , no sign of a driver with our name. There were not that many drivers waiting so easy to identify him, had he been there as planned. As the arrivals hall emptied and still no sign after 45 mins we took a regular taxi. I did not have access to internet on my phone until I got to the hotel. The driver has sent whatap message Sent as text 6/6 8:49pm Hello, I’m a driver to pick up you from the airport when you pass the queue and get your luggage get the exit number two and stand in the second side walk and when you are there, update me to start from the parking thank you. See you soon. This was no use to me having no phone access, he should have been there waiting as planned and paid for. He would have known the plane landed on time so why wait for a customer to call you. A disappointing start to our holiday and a waste of 67 euro and another 57 euro in a taxi. And an hour of our time waiting.