I “discovered” Welcome Pickups on the internet just prior to my first trip to Rome. I did not have any first hand recommendations but chose to use the service because their web presence looked very professional and I found the rates were equitable to other services on line. After baggage retrieval at FCO you are greeted by a long line of drivers with placards or iPads bearing traveler names. My driver looked the most professional of those waiting, his English was fantastic, he was friendly and patient about the wait and the traffic, and quickly delivered me to my hotel. His car was a clean, newer Mercedes Benz. My Driver Roberto Nevi, gets five stars. I again used WP for the return trip back to the airport the next week. My driver (different) again spoke fluent English, was dressed professionally, quickly understood my request to pick up a colleague next door, drove a nice vehicle, was a very good driver. My return Driver Duta Liviu Daniel, gets five stars. Welcome Pickups service also provides other travel recommendations and tickets. They are very responsive (in English) to all of my questions. I was very pleased with the service provided in a country foreign to me.