VERY disappointed with the service from this company. I ordered a Christmas Wreath on 11 November, payment was taken from my account on 12th. I emailed on 19th and then on 23rd requesting a delivery date. NO REPONSE. Also no response on the phone, just a recorded message telling me to ring back. Finally received an email apologising for delay and assuring me that item would be despatched in 5 days and they would advise me of tracking number. Finally, when I had still received nothing, on 03 Dec I requested a refund . I am SO GLAD that I paid via Amazon Pay, as THEY have arranged a refund. I have still (on 17 Dec) received no communication from WeRChristmas, except they had the audacity to send me an email wishing me a Merry Christmas !!! and advising that orders placed after midnight on 9th Dec would continue to be processed, but pre-Xmas delivery could not be guaranteed. Unfortunately, I didn't feel inclined to return the good wishes, and I will certainly never have anything to do with this company again.