Hi John!
Thank you for your fantastic review! We're thrilled to hear that you’re pleased with the quality of our products. It's always our aim to provide top-notch items that exceed our customers' expectations.
Happy decorating!
Warm wishes,
Team WeRchristmas
“Love this little gonk, got two one for myself and the other for my sister in law who shouted out happily at getting another one. Recommend this it looks brilliant when switched on.”
Hi Judith!
Thank you for the wonderful review! We're so glad to hear that you and your sister-in-law are enjoying your gonks together. It’s great to know that they look brilliant when switched on! Your recommendation means a lot to us.
Happy decorating!
Warm wishes,
Team WeRchristmas 🎄
Hi Karen!
Thank you for the glowing review! We're so delighted to hear that you find our tree gorgeous and that you're excited to display it when the time is right. It's always our goal to provide top-notch service, and we're thrilled that you experienced that with us.
Happy decorating!
Best wishes,
Team WeRchristmas
Hi Linda!
Thank you so much for the fantastic review! We're thrilled to hear that you love our lights and that our customer service impressed you. We strive to make every shopping experience delightful, and it's wonderful to know we hit the mark with you!
Happy decorating!
Team WeRchristmas
Hi Kenrick,
I’m sorry to hear that the curtain connectors didn’t fit as expected. We understand how frustrating that can be, especially when you’re looking forward to using them. Please know that our customer support team has emailed you to help find a solution!
Thank you for your feedback, and we hope to help resolve this for you soon.
Warm regards,
Team WeRchristmas
“My daughter has one of these trees already. It always looks lovely. As it’s only June I haven’t decorated it yet, so can’t give a full review. Looking forward to putting it up and not having to get in a tangle with separate lighting!!”
Hi Julie!
Thank you for your lovely review! We’re so happy to hear that your daughter’s tree looks lovely and that you're excited for the upcoming festive season. We know how much easier it is to have built-in lighting, and we can’t wait for you to decorate it when the time comes!
Warm wishes,
Team WeRchristmas
“The first wreath was lost in transit and after contacting WeRChristmas a replacement was sent out straight away and was delivered the very next day, absolutely fabulous customer service, and for the wreath ? stunningly gorgeous, can't wait for Christmas now lol, will look amazing on my front door I'm sure”
Hello Mandy,
Our Customer Support Team has contacted you directly via email to have this amended as soon as possible!
Please accept our sincere apologies for the inconvenience caused.
Kind Regards,
Werchristmas Team
Hi Andrew!
Thank you for your review and for sharing your thoughts with us. We're glad to hear you love the tree! We completely understand your concerns about delivery, especially with the festive season approaching. We’re here to support you and ensure everything goes smoothly when you set it up in December.
If you have any questions or need assistance, please don’t hesitate to reach out. Wishing you a wonderful Christmas ahead!
Warm regards,
Team WeRchristmas 🌟🎄
“Entirely tip top and looks amazing. Quality rope light Xmas train. Grandson will love it next Xmas. It seems EVERYTHING from WeXmas is wonderful quality. For a Xmas addict this is my GO-TO -and I'm a perfectionist! 5*”
Hi Patricia!
Thank you for your wonderful review! We're so glad to hear that you’re thrilled with the quality of our rope light Xmas train and that it’s the perfect gift for your grandson. Your enthusiasm as a Christmas addict truly inspires us, and we’re delighted to be your go-to for all your Christmas needs.
Warm regards,
The WeRChristmas Team 🎄✨
Hi Shirley!
Thank you for your fantastic review! We're so glad to hear you found some great bargains and products for Christmas. Your support means the world to us, and we’re excited to help make your Christmas time even brighter!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Julie!
Thank you so much for your amazing review! We're thrilled to hear that you found beautiful decorations and that our team was able to assist you! Your kind words inspire us to keep providing excellent service. We can't wait for you to enjoy your new decorations!
Warm regards,
The WeRChristmas Team 🎄✨
“Fantastic....Have"nt put them in situ,yet....but can see the difference,that they will make to my garden....many thanks for a great product,and service......Pauline.”
Hi Pauline!
Thank you so much for your lovely review! We're thrilled to hear that you can already see the difference our products will make in your garden. Your enthusiasm means a great deal to us, and we're delighted you’re pleased with our service. We can't wait for you to see the transformation once they're in place!
Warm regards,
The WeRChristmas Team 🎄✨
“Wasn’t what I thought they were going to be , the transformer needs to be inside so not very good for me- thought they were stand alone solar lights with just a battery, they’re not. I’ve previously had ones that are but not from this company .”
Hi Susan!
Thank you for taking the time to share your thoughts with us. We're sorry to hear that the lights didn't meet your expectations and that the transformer placement was an issue for you. We appreciate your feedback as it helps us improve our product descriptions to ensure clarity for our customers.
If you have any questions or need assistance, please feel free to reach out to us. We hope you'll give us another chance in the future!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Michelle!
Thank you for taking the time to share your thoughts! We’re delighted to hear that your order arrived quickly. We completely understand the excitement of waiting until Christmas to enjoy your new decorations! We appreciate your support and look forward to helping you create a magical festive season.
Warm regards,
The WeRChristmas Team 🎄✨
Hi Lisa!
Thank you for your wonderful review! We’re so glad to hear that any issues with your order were quickly resolved and that you’re happy with our service. It means a lot to us to know you felt taken care of. Your satisfaction is our top priority, and we can’t wait to help brighten your festive season!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Kelly!
Thank you for your fantastic review! We're so thrilled you feel this way about your purchase, and we absolutely agree—the beauty truly shines even more in person! Your support means everything to us, and we can’t wait to see how you incorporate it into your Christmas celebrations.
Warm regards,
The WeRChristmas Team 🎄✨
Hi Senga!
Thank you so much for your kind review! We’re thrilled to hear that you’ve had great experiences shopping with us in the past and that you’ve been pleased with the quality of our products. Your continued support truly inspires us to keep delivering the best!
We look forward to welcoming you back soon!
Warm regards,
The WeRChristmas Team 🎄✨
