WeRchristmas Reviews

Name: WeRchristmas
Address: BAY 4 RAILEX WORKS CROSSENS WAY, Southport, Sefton
Rating: 4.23

4.2 Rating 2,682 Reviews

79 %

of reviewers recommend WeRchristmas

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Email:

Support@werchristmas.co.uk

Location:

BAY 4 RAILEX WORKS CROSSENS WAY,
Southport
Sefton
PR9 9LY

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WeRchristmas 5 star review on 25th January 2026

Natalie Fairlie

WeRchristmas 5 star review on 19th January 2026

Tammy Odell

WeRchristmas 5 star review on 21st December 2025

Karen Austin

Olatunji Oluwakemi

Sue Jennings

2740

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the tree on 2nd Jan, it supposedly was shipped twice, no updates, no tree, have now requested refund.”

Helpful Report

Posted 8 months ago

Hi, thank you for your review. We’re sorry for the delay and the lack of tracking updates on your order. Our team has contacted you directly to get this resolved as quickly as possible. Kind regards, Elliott

Posted 8 months ago

“To heavy to be hung in windows and not as bright as the photo”

Helpful Report

Posted 8 months ago

Good afternoon Thank you for taking the time to review us, We appreciate all feedback. We are very sorry to hear our product was unsuitable for you. Our team have reached out. Kind regards We R Christmas Team

Posted 8 months ago

“I would if I had received it”

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Posted 8 months ago

Good Afternoon Thank you for taking the time to review us, we appreciate all feedback. We are sorry to hear you haven't received your order. Our team have reached out to you. Kind regards We R Christmas Team

Posted 8 months ago

“Bad service. Used Evri to deliver and it was put in my front garden while I was away and subsequently stolen. I reported this and they said I had to report to police and get a CRN. I contacted consumer rights and sent a letter, they then refunded me after many weeks.”

Helpful Report

Posted 8 months ago

Good Afternoon Thank you for taking the time to review us, we appreciate all feedback. We are very sorry to hear your order was stolen. We have raised this with Evri. Please let us know if there is anything else we can help with. Kind regards We R Christmas Team

Posted 8 months ago

“I haven’t received my order and had no response to my enquiry as to why not yet. If you’d like me to leave that as a review, I’d be happy to. I’d be equally happy to have my delivery or a refund as soon as possible. Best wishes, Jo Sands”

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Posted 8 months ago

“Had to sen back it’s got lots of small beads on that fall off. There are hundreds of the things and as you put the tree up or move it at all they fall off. I have a dog so would be dangerous.”

Helpful Report

Posted 8 months ago

Good Afternoon Thank you for taking the time to write this review, we appreciate all feedback. Our team have reached out to you. Kind regards We R Christmas team

Posted 8 months ago

“I haven't received this order yet”

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Posted 8 months ago

“Still haven't received my order which was purchased on 1st January. Keep sending tracking details but when I try and track my parcel the parcel delivery company have not received anything. Contacted them 4 days ago and tried to contact them again today but still waiting for an answer. Asking for my money to be refunded.”

Helpful Report

Posted 8 months ago

“Have not received and unable to contact”

Helpful Report

Posted 8 months ago

“Not the tree i ordered and it came badly damaged and looked like it had already been returned once as this tree had already been put up. However, i cannot fault the customer service as they have arranged collection for me due to age and disability and will refund in full. This has not put me off ordering with them in the future as the rest of my order is beautiful. Unfortunately, they do not have the same tree in stock otherwise i would have just exchanged so full refund should be on its way to me once parcelforce collect later today. Think my tree was just put in an incorrect box and sent out from the warehouse.”

Helpful Report

Posted 8 months ago

“Delivery was already a week late, contacted Evri who said to contact seller, contacted we are christmas only for them to show little interest and say how great Evri are and i should contact them myself. I explained i had already done that and gotten conflicting information so as the seller could they contact to find out what was happening with order they didnt bother to do si. I then asked how i would go about cancelling and redunding if order didnt come that day as promised. Receievd an email with no discussion or enquiry if cancelling was indeed what i was going to go ahead with just staing that theyd contacted evri and cancelled my order and and asked evri to return it. So couldnt be bothered to contact evri when customer was seeking help to trace order but could to tell evri not to bother. It came across as incredibly rude and unprofessional, glad they did though as i found a better product elsewhere which actually bothered to deliver when they said they would. Would not recommend and will never use again, poor uncaring customer service. Didnt even bother to reply to my email when i contacted regarding their cancellation”

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Posted 8 months ago

“Still have not received a”

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Posted 8 months ago

“Ordered in between Xmas and new year, it’s 10th January and I still haven’t received it!!”

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Posted 8 months ago

“Waited weeks to receive and then got sent the wrong size”

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Posted 9 months ago

“Nothing like the picture”

Helpful Report

Posted 9 months ago

“I haven't received it yet. So I cannot give you a good review. It been weeks since I ordered it”

Helpful Report

Posted 9 months ago

“Ordered in December still haven't received this item despite contacting them numerous times asking for it. I will not be using them again and won't be recommending”

Helpful Report

Posted 9 months ago

“Can't review something that hasn't arrived yet”

Helpful Report

Posted 9 months ago

“Very disappointed. Received gold and I had clearly ordered teal.”

Helpful Report

Posted 9 months ago

“Product poorly made. Joint pin to locate head on body did not fit. Had to "adjust" with pliers & even then it did not fit properly. Product not checked by WRC before delivery. Carton simply passed on to customer after delivery from China.”

Helpful Report

Posted 9 months ago

WeRchristmas is rated 4.2 based on 2,682 reviews