WeRchristmas Reviews

Name: WeRchristmas
Address: BAY 4 RAILEX WORKS CROSSENS WAY, Southport, Sefton
Rating: 4.23

4.2 Rating 2,682 Reviews

79 %

of reviewers recommend WeRchristmas

Visit Website

Email:

Support@werchristmas.co.uk

Location:

BAY 4 RAILEX WORKS CROSSENS WAY,
Southport
Sefton
PR9 9LY

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WeRchristmas 5 star review on 25th January 2026

Natalie Fairlie

WeRchristmas 5 star review on 19th January 2026

Tammy Odell

WeRchristmas 5 star review on 21st December 2025

Karen Austin

Olatunji Oluwakemi

Sue Jennings

2740

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I still haven’t received this item, I needed them for window and door bows, very disappointing”

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Posted 10 months ago

“I bought 2 of these and both are broke. The lights stopped working on both and their chains broke on both also.”

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Posted 10 months ago

“Worst tree ever don’t waste your money”

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Posted 10 months ago

“I ordered my Christmas tree with next day delivery I then waited 3 days and was told that the tree had been shipped and that Parcelforce was having delays. I then received another email the following week saying u had dispatched my order. So it was nothing to do with parcelforce. I will never be using this company ever again. Was fed pure lies from the beginning.”

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Posted 10 months ago

“Terrible. Firstly, delivery was excessively late (check their Trustpilot reviews, company wide issue and they try to blame the courier). Secondly, shoddy products. Boxes were battered and grubby, baubles were covered in dried hot glue and had bits falling off them”

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Posted 10 months ago

“I bought 5 Christmas items from here, 4 were good. This one was aweful.”

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Posted 10 months ago

“No received yet!!”

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Posted 10 months ago

“I have not received this item yet”

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Posted 10 months ago

“I will be happy to review it when it eventually turns up !”

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Posted 10 months ago

“Never received my item. I have emailed regarding this & had no response.”

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Posted 10 months ago

“Ever arrived. Order twice from them this year and only troubles. Once arrived incomplete tree, and 2d time lost the parcel apparently. Avoid them”

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Posted 10 months ago

“Haven’t received item”

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Posted 10 months ago

“Item still hasn’t arrived”

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Posted 10 months ago

“Ordered over a week ago and nothing has arrived.”

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Posted 10 months ago

“I am still waiting for them to charge up collected them on Monday and they have been outside since Cannot really say how good or bad they are”

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Posted 10 months ago

“Not received”

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Posted 10 months ago

“I paid for it and I never received the wreath. I'd like to say it was lovely, but I can't. Ive emailed werchristmas and ive heard back that they sent it and told me that I will receive it. The courier company said it was to big to ship and to go back to werchristmas, which I have done and asked can I have a replacement, but have heard nothing back so far the customer service is not the best and I do hope I receive the wreath in good time for Christmas, but I'm not keeping my fingers crossed. Overall I don't think I'll be buying anything from werchristmas ever again. Poor service”

Helpful Report

Posted 10 months ago

“An absolute disgrace. Sent me half a tree and (a) they only sent me half of it and (b) I’m being expected to pay for returning it, even though it’s faulty.”

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Posted 10 months ago

“Having put my brand new snowflake lights in my window yesterday they looked amazing, tonight I switched them on , they worked for 2 hrs and are now not working!! Very unhappy.”

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Posted 10 months ago

“Tree arrived broken (lights) they want me to send tree back before sending a replacement and leaving my children without a tree at Christmas DISGUSTING SERVICE. The latest is they cannot collect the tree from my property and I have to get a 7Ft tree back to a depot. I have explained on multiple emails that this is not possible as I have no means of getting the tree to a depot. Please if you have any disabilities or no means of transport do not use this company as they will happily take £290 of your money but not offer any options for vulnerable people getting the tree back to them. They make the returns process almost impossible so that people just don’t and they score for the money. Still waiting on a call back from a supervisor……….”

Helpful Report

Posted 10 months ago

WeRchristmas is rated 4.2 based on 2,682 reviews