Thank you so much for your lovely feedback! We’re delighted to hear it was well packaged and met your expectations. If you need anything else, we’re here to help.
Warm regards,
Team WeRchristmas
“Very pretty and elaborate garland. However, I expected it to be battery operated and not plug in. Consequently I was unable to display it where planned. It should have been made clear in the advert.”
“This is my second time shopping here and all I can say is that this company is absolutely amazing. I’ve always got exactly what I ordered with fast delivery. Don’t think, just buy. You won’t regret it.”
Thank you so much, Alison! We’re thrilled to hear the delivery was quick. If you need anything else, we’re here to help.
Warm regards,
Team WeRchristmas
“I personally would not purchase from this company again. The products are cheap, mass-manufactured items that are comparable to pound-shop or Temu quality, yet sold at far higher prices.
The returns policy is equally disappointing. Return postage is at the customer’s expense, and on top of that they charge an additional, unjustified “restocking fee.” This feels unreasonable, especially given the poor quality of the products.
Overall, the quality does not match the price, and the returns process places all the risk and cost on the customer. I wouldn’t recommend this company.”
Thank you so much for your lovely feedback, LILLIE! We’re thrilled you had a fabulous experience and that you’re not disappointed. If you need anything else, we’re here to help.
Warm regards,
Team WeRchristmas
Posted 7 hours ago
Thank you so much for your fabulous feedback! We’re thrilled you had a great experience with WeRchristmas. If you need anything else, we’re here to help.
Warm regards,
Team WeRchristmas
“I love this tree. It was simple to assemble and once I'd spent time fluffing out the branches it looks amazing. The lights worked straight away, and there's a choice of light settings. It's a game changer and I won't buy a real one again...well worth the spend.”
Thank you so much, Lucy! We’re delighted to hear you’re pleased with the decoration and the warm light on your stair banister. If you need anything else, we’re here to help.
Warm regards,
Team WeRchristmas
Thank you so much, Isobel! We’re thrilled you love the Star and that the service and delivery met your expectations. If you need anything else, we’re here to help.
Warm regards,
Team WeRchristmas
“Very disappointed with the tree - would have been lovely if the top half of lights worked. Customer service slow to respond to faulty item. Several emails sent informing them of fault and picture and video sent in as requested. Got fed up with waiting for replacement so asked for a refund and still waiting for a returns label to be emailed to me. You can’t speak to a person either - all communication is by email etc.”
“Although my order arrived 2 days later than expected, customer services were indeed quick to refund me for the delivery fee and apologise. However, when the tree arrived, and I took the time to fluff it up… it certainly exceeded expectations - so the delay was well worth it. I’ve had so many compliments from neighbours passing by. It’s a show stopper and one that is well made. I’m so delighted I settled on this tree. I purchased the 45 meter lights also!”
Thank you so much for the lovely feedback! We’re thrilled to hear the tree exceeded expectations and that you’ve had lots of compliments. If you need anything else, we’re here to help.
Kind regards,
Team WeRchristmas
Thank you so much, Lorraine! We’re thrilled you love the tree and that it was easy to put together. If you need anything else, we’re here to help.
Warm regards,
Team WeRchristmas
Thank you so much for your lovely feedback! We’re thrilled to hear the tree exceeded your expectations, and that you found it sturdy with plenty of lights. If you need anything else, we’re here to help.
Warm regards,
Team WeRchristmas
“This order has still not been delivered! Meant to be delivered last Saturday but as usual Evri are the worst couriers ever and I still don’t know where my order is”
