“Purchase was as expected.i was kept informed of delivery times etc. Baubles are as described.
Really pleased with my purchase would definitely buy from this company again.”
“I ordered the Normann Fir, 8'. I was worried that it wouldn't look real as we have always had a real tree. Thankfully it looks real unless you're right next to it, and even then you have to be looking closely. The height is good, it's got a realistic look with a wide bushy base but it has the distinctive bare look near the top. I ordered after Christmas so haven't decorated the tree yet but did set it up to see how it would look and feel in the room and I'm very happy with it.”
“Good prices, well packaged and as described. Delivery problematical on using Evri on one item. Customer service did not reply to emails on their site re late delivery of one item.”
“Bad service. Used Evri to deliver and it was put in my front garden while I was away and subsequently stolen. I reported this and they said I had to report to police and get a CRN. I contacted consumer rights and sent a letter, they then refunded me after many weeks.”
“Ordered in sale and haven't used yet but I have purchased from this company before and items were fine although as they are outdoor and usually only got 2 years out of the lights.”
“Fantastic tree, tall, well lit, took 5 minutes to construct ( like putting up an umbrella) and put in place. I was so delighted with it I bought a second one in the January sale! It’s easy to store in its flat pack box too.”